Jonathan Alcisto
Las Vegas
Summary
Ambitious Security Officer with strong problem solving and organizational skills . I keep a calm demeanor in stressful situations , when communicating and able to successfully resolve situations accordingly while maintaining and representing the core values of the company to guest , patrons , and employees .
Overview
12
12
years of professional experience
1
1
Certification
Work History
Situational Training & Response Technique Inst.
MGM Resorts International
Las Vegas
08.2024 - Current
- Developed and implemented self-defense curriculum for diverse age groups.
- Conducted training sessions focusing on personal safety techniques and strategies.
- Facilitated discussions on the importance of self-defense in personal empowerment.
- Introduction of Hand Cuffing Techniques and Pain compliance.
Security Bike Officer
The Cosmopolitan of Las Vegas
Las Vegas
01.2014 - Current
- Enforced safety regulations and protocols for guests and staff interactions.
- Responded to incidents and emergencies promptly, coordinating with security teams.
- Assisted guests with directions, information, and service inquiries throughout the resort.
- Monitored venues and events for compliance with policies and procedures.
- Collaborated with management to develop effective patrol routes and strategies.
- Provided training support to new team members on operational procedures.
- Performed security officer , special events , and report writer duties such as written reports of property damage , thefts , accidents , and unusual occurrences to document irregularities while assisting security management , security investigations , and security control in gathering , identifying , creating reports , and resolving incidents on the premises .
Education
High School Diploma -
Waipahu High School
Waipahu, HI06-1990
Skills
- 5 Star Resort & Hospitality Customer Service
- Trained in Effective Verbal Techniques to Defuse Disputes
- Trained in Situational and Response Techniques
- First Aid / CPR / AED certified
- Problem-solving abilities
- Leadership Skills
Accomplishments
- Certificate of Commitment (Employee of the Month) : August 2024
Certification
MGMRI Situational Training and Response Techniques Instructor Course - August 2024
Certificate of Training MGMRI Bicycle Patrol Security Officer Academy - May 2025
Certificate of Training MGMRI Report Writing Training - June 2025
Timeline
Situational Training & Response Technique Inst.
MGM Resorts International
08.2024 - Current
Security Bike Officer
The Cosmopolitan of Las Vegas
01.2014 - Current
High School Diploma -
Waipahu High School
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