Jonathan Alvarado
Forest Hills,NY
Summary
A Military Veteran with 4 years of proven experience in the United States Marine Corps. Accomplished measurable results while leading a team of 4 personnel in a dynamic fast paced environment. Possess a comprehensive background in Tactic, Leadership, Records Management, and Peer Counseling derived from conducting domestic and global operations. Managed risk upon multiple lines to protect assets, property, and equipment valued over $4M while meeting the operations of senior leadership.
Overview
9
9
years of professional experience
Work History
Car Rental Agent
Pops
02.2022 - Current
- Conducted thorough inspections of vehicles before and after rentals, minimizing damage claims and maintaining fleet quality.
- Managed customer queries efficiently via phone calls or emails, resulting in prompt issue resolution and satisfied clientele.
- Effectively managed vehicle inventory for timely availability, ensuring a smooth rental process for customers.
- Improved customer satisfaction by providing exceptional service and addressing client concerns promptly.
- Proactively communicated with clients regarding upcoming reservations or changes in vehicle availability to avoid any inconvenience or dissatisfaction later on.
- Managed multiple tasks in high-volume environment.
Infantryman
United States Marine Corps
06.2015 - 06.2019
- Primary task was to maintain combat readiness for a five-man unit including myself
- Tasked with ensuring Marine welfare, Physical fitness, weapons proficiency, and combat knowledge
- Worked with other team leaders daily to develop training plans, Physical fitness routines and to account for colleagues under my charge
- Surpassed all firearms handling and marksmanship standards with M4 rifle and M27
- Extensive training and coursework in victim advocate, emergency management, detaining a suspect, violence and suicide prevention, sexual assault, casualty assistance and combat leadership.
- Conducted reconnaissance operations to gather intelligence on enemy positions.
- Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
Education
Associate of Applied Science - Aircraft Operation
Vaughn College of Aeronautics And Technology
East Elmhurst, NY05.2025
Some College (No Degree) -
Columbia-Greene Community College
Hudson, NYGED -
Gwinnett Community College
Lawrenceville, GASkills
- Weapons Handling
- Physical Fitness
- Operational planning
- Adept at conflict resolution
- Emergency Response Procedures
- Team Leadership
- Teamwork and Loyalty
- First Aid Proficiency
- United States Government Secret Clearance
- Security operations
Languages
Spanish
Native or Bilingual
Timeline
Car Rental Agent
Pops
02.2022 - Current
Infantryman
United States Marine Corps
06.2015 - 06.2019
Associate of Applied Science - Aircraft Operation
Vaughn College of Aeronautics And Technology
Some College (No Degree) -
Columbia-Greene Community College
GED -
Gwinnett Community College
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