Dynamic and dedicated professional with extensive experience as an AASI L3 Snowboard Instructor at Northstar Ski and Ride School. Proven ability to enhance student performance through adaptive lesson planning and exceptional group leadership. Committed to continuous professional development and fostering a culture of inclusivity, ensuring memorable experiences for all participants.
Overview
18
18
years of professional experience
1
1
Certification
Work History
AASI L3 Snowboard Instructor/SRS Staff Trainer
Northstar Ski and Ride School
12.2011 - Current
Evaluated student progress regularly, adjusting lesson plans as needed to ensure continued improvement in skills and confidence on the slopes.
Created customized training programs for intermediate?advanced-level riders focused on honing specific techniques relevant to their goals.
Enhanced student performance by developing and implementing engaging snowboarding lessons tailored to individual skill levels.
Boosted customer satisfaction by providing personalized guidance and support throughout the snowboarding sessions.
Promoted a culture of inclusivity by adapting teaching strategies for students with varying physical abilities or learning styles.
Fostered a supportive learning environment where students felt comfortable asking questions and sharing experiences with fellow participants.
Collaborated with fellow instructors to design innovative lesson plans, maximizing learning opportunities for diverse groups of students.
Mentored novice instructors in effective teaching methods, contributing to a higher overall quality of instruction within the team.
Trained employees on updated policies, procedures, and software tools, ensuring seamless transitions during periods of change.
Maintained optimal physical condition and stamina for continuous teaching and demonstrations.
Whitewater Rafting Guide
Raft California
05.2023 - 10.2023
Adapted trip plans based on changing weather conditions or water levels, maintaining a safe and enjoyable experience for guests.
Collaborated with team members to execute seamless emergency response procedures when necessary, prioritizing guest safety at all times.
Promoted company offerings through positive client interactions, leading to repeat business and referrals.
Led groups of various ages/skill levels on whitewater rafting trips, successfully tailoring each experience to accommodate individual needs and abilities.
Provided exceptional customer service throughout each trip journey, resulting in numerous positive reviews from satisfied clients.
Maintained a high level of expertise in whitewater rafting techniques, resulting in excellent client feedback.
Supported fellow guides with equipment setup and breakdown, contributing to efficient trip operations.
Assisted in the training of new guides, helping them develop essential skills for success in the industry.
Evaluated equipment regularly for wear and tear, proactively addressing any issues to maintain optimal performance during trips.
Enhanced safety by conducting thorough pre-trip briefings and ensuring all participants had proper gear.
Participated in ongoing training sessions and certifications, ensuring up-to-date knowledge of safety protocols and best practices within the industry.
Trip Leader
Wildwater Ltd.
05.2007 - 10.2015
Organized whitewater rafting trips of up to 60+ guests for Wildwater Ltd. on the Ocoee, Chattooga, and Nantahala rivers. Class III-V river diffficulties.
Coordinated with fellow guides in daily river and outpost operations contributing to guest experience and safety.
Evaluated trip feedback from participants to identify areas of improvement for future trips led by the organization.
Maintained accurate records of post trip details in accordance with company policies and guidelines.
Managed trip logistics efficiently to ensure smooth transportation and accommodation arrangements for participants.
Assisted in the training and mentoring of new guides to facilitate their growth and development within the organization.
Ensured safe and enjoyable trips by maintaining a thorough knowledge of emergency procedures and first aid practices.
Conducted pre-trip orientations for participants to set expectations and address any questions or concerns they may have had before departure.
Collaborated effectively with co-leaders to create a cohesive team dynamic that enhanced trip operations.
Provided exceptional customer service, addressing concerns promptly and professionally to maintain high levels of client satisfaction.
Enhanced trip experiences by incorporating local customs and traditions into daily activities.
Education
Bachelor of Science - Sport And Fitness Management
Troy University
Troy, AL
12-2012
Skills
Professionalism and punctuality
Physical fitness and endurance
Group leadership
Public speaking experience
Adaptive lesson planning
Continuous professional development
Teamwork and collaboration
Certification
Certified AASI L3, Northstar Ski and Ride School - Current
Previously CPR and Wilderness First Aid Certified
Languages
English
Native or Bilingual
Timeline
Whitewater Rafting Guide
Raft California
05.2023 - 10.2023
AASI L3 Snowboard Instructor/SRS Staff Trainer
Northstar Ski and Ride School
12.2011 - Current
Trip Leader
Wildwater Ltd.
05.2007 - 10.2015
Bachelor of Science - Sport And Fitness Management