Summary
Overview
Work History
Education
Skills
Accomplishments
Equipment
Timeline
Generic

Jonathan Anderson

Pittsburgh,PA

Summary

Creative and versatile photographer with 12 years of experience capturing visually compelling content across creative, event, and corporate sectors. Expertise in both candid and staged photography, lighting techniques, and post-production editing. Skilled in managing high-energy events and corporate photoshoots while maintaining artistic integrity. Adept at collaborating with creative teams, event planners, and clients to produce stunning visuals that elevate brand identity and tell amazing stories.

Overview

14
14
years of professional experience

Work History

Marketing Manager

Khaboodles Pet Supplies & Grooming
07.2022 - Current
  • - Customer Engagement: Designed and executed marketing campaigns to enhance customer engagement and loyalty, resulting in increased foot traffic and online interaction.
  • - Content Creation & Social Media: Managed social media accounts, creating compelling content that resonated with pet owners, boosting online engagement and brand visibility.
  • - Client Relations & Event Planning: Coordinated promotional events and collaborated with local businesses to increase community involvement and customer satisfaction.
  • - Market Research: Conducted market research to stay ahead of trends and identify new growth opportunities, enhancing the customer experience and increasing product sales.
  • - CRM and Customer Feedback: Managed customer feedback through CRM systems, ensuring any issues were swiftly resolved, contributing to an improved customer service experience.
  • Developed and executed targeted marketing campaigns to enhance brand visibility.

Sales Consultant

TWO MEN AND A TRUCK
02.2022
  • - Customer-Centric Sales: Delivered exceptional customer service, actively listening to customer needs and recommending tailored moving services that increased conversion rates.
  • - Problem-Solving: Handled customer concerns calmly and professionally, ensuring resolution and customer satisfaction, even in challenging situations.
  • - Upselling & Product Recommendations: Effectively upsold moving services and products, enhancing the customer experience while meeting sales targets.
  • - Data Entry & Scheduling: Utilized internal software to input customer information, create accurate moving estimates, and schedule services efficiently.

Administrative Supervisor

KD Janitorial Services LLC
07.2011 - 07.2022
  • - Team Leadership & Training: Supervised and trained a team of employees, ensuring adherence to company standards and fostering a positive work environment.
  • - Customer Support & Communication: Served as the main point of contact for customer service inquiries, handling issues and complaints in a timely and professional manner.
  • - Operational Efficiency: Managed daily operations and oversaw the scheduling of employees, ensuring optimal staffing and meeting client expectations.
  • - Problem Resolution: Handled customer disputes and employee concerns, using strong interpersonal skills to find solutions and maintain satisfaction.
  • - Administrative Tasks: Managed payroll, employee records, and performance evaluations, ensuring smooth office operations and compliance with policies.

Outreach Specialist (Customer Service)

Gateway Health Plan
01.2019 - 01.2020
  • - Customer Support: Managed customer inquiries related to Medicaid and Medicare, providing clear explanations and assisting with enrollment processes.
  • - Health Insurance Assistance: Guided clients through health insurance options, answering questions, and resolving issues with a focus on enhancing the customer experience.
  • - Collaboration: Worked across multiple departments to address health concerns and provide resources to customers in various environments (clinics, hospitals, shelters).
  • - Program Management: Coordinated health programs and outreach initiatives, increasing enrollment and engagement through effective communication.

Marketing Manager

Khaboodles Pet Supplies & Grooming
07.2022 - 11.2024
  • Collaborated with grooming team to create compelling promotional materials and social media content.
  • I play a vital role in creating a positive and engaging brand image within the community and among Khaboodles Pet Supply
  • Create and execute marketing campaigns to products, grooming services, and special promotions.
  • Market Research: Conducted market research to stay ahead of trends and identify new growth opportunities, enhancing the customer experience and increasing product sales
  • Trained staff on effective customer interaction techniques to improve service delivery standards.

Professional Photographer & Editor/ Art Direction

John Cinema Photography
12.2012 - Current
  • Edited and retouched photographs using Adobe Creative Suite to enhance visual appeal.
  • Captured high-quality images for diverse client projects, ensuring satisfaction and repeat business.
  • Adept at both traditional and modern photography techniques with proficiency in high-end DSLR and mirrorless cameras like the Canon EOS R6 Mark II
  • Managed multiple photo sessions, demonstrating strong organizational skills and time management.
  • Enhanced client satisfaction by delivering high-quality photographs for various events and projects.
  • Strong creative vision with a deep understanding of lighting, composition, and post-processing to deliver high-quality images

3D Matterport Photographer

William Pitt Sotheby's International Realty
10.2022 - 03.2025
  • Utilized advanced photography equipment and editing software to enhance visual storytelling.
  • Skilled in creating high-quality, detailed 3D models and interactive floor plans that enhance property listings and improve client engagement.
  • Matterport is the standard for 3D space capture all-in-one platform transforms real-life spaces into immersive digital twin models
  • So much more than panoramic scans, Matterport empowers people to capture and connect rooms to create truly interactive 3D models of spaces multiple other sectors, including: Architecture, Engineering, and Construction (AEC), Insurance & Restoration, Travel & Hospitality, Facilities Management, Retail, Real Estate.

Professional Photographer & Sales

Carnival Cruise Line
10.2023 - 03.2024
  • Captured high-quality images for diverse clients in various settings, ensuring client satisfaction.
  • Create FUN and MEMORABLE vacations, Photograph CCL guests involved in ship and tour activities throughout the cruise, Produce quality photographic products for sale to CCL guests, Proper care and maintenance of photographic equipment

Education

Bachelor's - Hospitality Management

DeVry University
Pittsburgh, PA
06.2017

College Degree - Film

Pittsburgh Filmmakers School
Pittsburgh, PA
07.2013

High School Diploma - undefined

East Allegheny High School
North Versailles, PA
06.2012

Skills

  • Visual Storytelling: Expertise in translating concepts into captivating images that engage audiences and communicate brand messages
  • Skilled in high-profile event documentation
  • Creative Direction: Ability to conceptualize and direct photoshoots, combining creativity with client vision to create memorable imagery
  • Corporate & Branding Photography: Skilled at working in corporate environments to produce professional, polished images that reflect company culture and values
  • Lighting Techniques: Proficient in both natural and studio lighting setups, ensuring optimal results in diverse shooting environments
  • Post-Production & Editing: Advanced skills in Adobe Photoshop, Lightroom, and other editing software to enhance photos and ensure high-quality output

Accomplishments

STCW Risk Management and Incident Investigation

STCW Crowd Management

Certificate of proficiency Hotel Basic Safety Training

Equipment

  • Canon R6 MK2
  • Nikon D7000
  • External flash

Timeline

Professional Photographer & Sales

Carnival Cruise Line
10.2023 - 03.2024

3D Matterport Photographer

William Pitt Sotheby's International Realty
10.2022 - 03.2025

Marketing Manager

Khaboodles Pet Supplies & Grooming
07.2022 - 11.2024

Marketing Manager

Khaboodles Pet Supplies & Grooming
07.2022 - Current

Sales Consultant

TWO MEN AND A TRUCK
02.2022

Outreach Specialist (Customer Service)

Gateway Health Plan
01.2019 - 01.2020

Professional Photographer & Editor/ Art Direction

John Cinema Photography
12.2012 - Current

Administrative Supervisor

KD Janitorial Services LLC
07.2011 - 07.2022

College Degree - Film

Pittsburgh Filmmakers School

High School Diploma - undefined

East Allegheny High School

Bachelor's - Hospitality Management

DeVry University