Jonathan Andrew Parks
Eielson Air Force Base
Summary
Aircraft Maintenance Supervisor with 21 years of Air Force experience leading maintenance teams, managing equipment readiness, and overseeing electrical, hydraulic, and fuel‑system repair operations in high‑tempo environments. Proven ability to coordinate complex maintenance projects, optimize workflows, and ensure compliance with safety, environmental, and technical standards. Skilled in troubleshooting, preventive maintenance planning, workforce development, and documentation accuracy across large, multi‑shift operations. Experienced in supervising technicians, resolving performance and safety issues, and maintaining reliable production support through effective scheduling, training, and resource management. Holds a current Secret clearance and brings strong proficiency in Microsoft Office, maintenance tracking systems, and modern workflow platforms.
Overview
13
13
years of professional experience
Work History
Human Resources Manager (First Sergeant)
United States Air Force
Eielson Air Force Base
02.2023 - Current
- Senior HR advisor to executives for a 700+ employee organization.
- Strengthened workforce readiness and executive decision making by analyzing personnel trends, identifying climate concerns, and recommending targeted interventions that improved organizational health.
- Resolved high risk employee relations cases through confidential counseling, conflict mediation, and corrective actions, restoring workplace stability and minimizing future incidents.
- Elevated morale and team performance through coaching, conflict resolution, and supervisor mentorship, strengthening communication and workplace relationships.
- Strengthened organizational cohesion by conducting needs assessments across departments, identifying performance gaps and workflow barriers that guided development strategies.
- Increased policy compliance and reduced administrative errors by designing and delivering targeted training, briefings, and communication products tailored to workforce needs.
- Coordinated housing solutions, crisis response, and family support resources to enhance employee welfare, addressing unaccompanied housing shortages and expanding emergency safe room access.
Human Resources Manager
354th Force Support Squadron
Eielson AFB
01.2023 - 01.2025
- Led HR initiatives for a team of 350+ employees across multiple departments. for 350+ employees across 10 functional areas.
- Enhanced organizational readiness and strategic alignment by leading development initiatives across diverse functional areas.
- Boosted morale and retention by managing $4K HR program budget and implementing recognition and development initiatives.
- Delivered a 40-hour leadership symposium with 15 agencies, preparing 25 emerging leaders—including three company grade officers—to advise executives overseeing 5,000 personnel.
- Expanded resources for employee support by initiating a partnership with Air Force Wounded Warrior. resources by coordinating a 3-month partnership with Air Force Wounded Warrior, facilitating outreach to 500 personnel and onboarding 12 program candidates.
- Reduced financial strain for junior families by directing Operation Angel Tree, providing holiday support for 296 children.
HR Manager (Additional Duty)
354 Civil Engineer Squadron
Eielson AFB
12.2022 - 05.2023
- Maintained HR operations during 5-month leadership gap for 580-employee organization, ensuring discipline, welfare, and readiness programs remained effective.
- Coordinated crisis response for four employee deaths, securing timely benefits exceeding $2M and providing comprehensive support to affected families.
- Prevented financial hardship and family separation for 400 employees by advising on dependent travel policy during a regional housing shortage.
- Facilitated access to Air Force’s largest childcare program, providing mission critical coverage for employees and enhancing workforce support.
Training & Workforce Development Manager (Fuels Section Chief)
354 Maintenance Squadron
Eielson AFB
04.2021 - 12.2022
- Directed qualifications, training compliance, and operational readiness for a 38‑person maintenance team, strengthening capability for high‑risk technical operations.
- Modernized upgrade‑training pathways to accelerate skill progression and align technician development with mission‑critical maintenance requirements.
- Restored full mission capability for 12 technicians by coordinating support during Red Cross notifications, medical referrals, and mental‑health cases, returning them to the flight line and increasing available maintenance hours.
- Built structured communication channels between supervisors and technicians, improving engagement, issue resolution, and operational transparency.
Quality Assurance Evaluator / HR Readiness Manager
607 Material Maintenance Squadron
Daegu Air Base
04.2018 - 04.2021
- Oversaw Pacific Air Forces’ largest War Reserve Materiel (WRM) stockpile, ensuring all equipment was fully mission‑ready for immediate deployment while simultaneously managing the medical, training, and readiness requirements of 200 Airmen as the Unit Deployment Manager.
- Reviewed and rewrote maintenance contract provisions when discrepancies were identified, ensuring the contractor’s performance, documentation, and safety practices aligned with operational and contractual requirements.
- Supervised foreign maintenance contractors as a Quality Assurance Evaluator by conducting equipment and facility inspections to verify compliance with contract‑mandated maintenance standards.
Training Manager / Lead Curriculum Developer
373 Training Squadron
Joint Base Lewis McChord
01.2014 - 04.2018
- Led curriculum development and instructor supervision for accreditation-compliant training programs enhancing training effectiveness for U.S. and international personnel.
- Developed 70+ structured lesson plans aligned with policy and learning theory to address workforce development needs.
- Delivered 1,200+ hours of instruction enhancing communication, performance, and leadership skills across diverse audiences.
Education
SHRM CP -
12-2026
Bachelor of Arts - Instructional Design
University of Arizona Global Campus
Associate of Applied Science - Aviation Technology
CCAF
Associate of Applied Science - Instructor of Military Science
CCAF
Basic Instructor Course -
CCAF
Contracting Officer’s Representative Training -
DoD
Skills
- HR Policy & Compliance
- Equipment Maintenance & Repair Oversight
- Safety, Compliance & Technical Documentation
- Troubleshooting Electrical, Hydraulic & Mechanical Systems
- Preventive Maintenance Planning & Scheduling
- Maintenance Workforce Training & Skill Development
- Team Leadership & Cross‑Shift Coordination
- Process Improvement & Workflow Optimization
- Microsoft Office Suite (Excel, PowerPoint, Outlook, Word)
- Security Clearance: Secret, renewed 2026
Awards
- Meritorious Service Medal
- Air Force Commendation Medal (2x)
- Air Force Achievement Medal (2x)
- Instructor of the Year (2015)
Earlier Career Roles
- Aircraft Maintenance Craftsman / Journeyman, USAF, Led teams of 4–10 employees, ensuring training compliance and readiness., Coached junior members through upgrade requirements, improving workforce capability.
- Manager, Pentagon Row Ice Rink, Managed payroll, scheduling, hiring, onboarding, and staff supervision., Resolved customer issues and maintained safe operations.
- Camp Counselor, YMCA, Led youth programs, facilitated conflict resolution, and maintained safe learning environments.
Timeline
Human Resources Manager (First Sergeant)
United States Air Force
02.2023 - Current
Human Resources Manager
354th Force Support Squadron
01.2023 - 01.2025
HR Manager (Additional Duty)
354 Civil Engineer Squadron
12.2022 - 05.2023
Training & Workforce Development Manager (Fuels Section Chief)
354 Maintenance Squadron
04.2021 - 12.2022
Quality Assurance Evaluator / HR Readiness Manager
607 Material Maintenance Squadron
04.2018 - 04.2021
Training Manager / Lead Curriculum Developer
373 Training Squadron
01.2014 - 04.2018
SHRM CP -
Bachelor of Arts - Instructional Design
University of Arizona Global Campus
Associate of Applied Science - Aviation Technology
CCAF
Associate of Applied Science - Instructor of Military Science
CCAF
Basic Instructor Course -
CCAF
Contracting Officer’s Representative Training -
DoD