JONATHAN ARAGON
St. Petersburg,FL
Summary
Professional in construction management with proven ability to oversee projects from planning through completion. Skilled in coordinating teams, managing schedules, and ensuring quality and safety standards are met. Strong focus on collaboration, adaptability, and delivering results under changing conditions. Capable of handling project budgets, subcontractors, and client communications effectively.
Overview
5
5
years of professional experience
Work History
Construction Superintendent
Taylor Morrison
08.2022 - Current
- Managed subcontractors effectively, ensuring timely completion of tasks and high-quality workmanship.
- Scheduled subcontractors, consultants and vendors to coordinate completion of jobs and tasks.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Drove project objectives on day-to-day operational level by working closely with clients, decision-makers and vendors.
- Enhanced safety on job sites by conducting regular inspections and enforcing compliance with OSHA regulations.
Customer Service Representative
Taylor Morrison
08.2021 - 08.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Gatorade Manager at IMG Academy
Paragon Marketing Group
05.2020 - 07.2021
- Provide a range of sports fuel products in order to meet the nutritional needs of student-athletes at both the interscholastic and collegiate level, as well as professional athletes training at IMG
- Assist with the buying of product and all restock initiatives
- Train new employees
- Come up with event plans and staffing to meet exceptions
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Bachelor of Science - Business Management
University of South Florida
Bradenton, FL05.2020
Associate of Arts - Business Administration and Management
State College of Florida
Bradenton, FL05.2018
Skills
- Bilingual
- Microsoft Office
- Basic SQL Skills
- Public Speaking and Presenting
- Excel and Google Sheets Proficiency
- Team leadership
- Construction scheduling
- Verbal and written communication
- Staff training and development
- Construction management
Languages
Spanish
Native or Bilingual
Timeline
Construction Superintendent
Taylor Morrison
08.2022 - Current
Customer Service Representative
Taylor Morrison
08.2021 - 08.2022
Gatorade Manager at IMG Academy
Paragon Marketing Group
05.2020 - 07.2021
Associate of Arts - Business Administration and Management
State College of Florida
Bachelor of Science - Business Management
University of South Florida
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