Jonathan Arzate
Los Angeles,CA
Summary
Brings proven skills in online retail operations. Knowledgeable about financial tracking, inventory management and promotional strategies to drive substantial sales. History delivering exceptional service to customers and building loyal base. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Online Retailer
Small Business
Los Angeles, CA
06.2022 - Current
- Photographed and wrote product descriptions and sales copy for items.
- Listened to customer interests and needs and matched with suitable related products.
- Maintained high feedback ratings from customers by responding quickly to questions and problems.
- Answered email inquiries about products and merchandise.
- Communicated with current customers to increase overall satisfaction and improve product value.
- Calculated total purchase amounts, taxes and shipping costs for new products.
- Maintained updated brand and product knowledge to deliver optimum customer shopping experience.
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
- Built and maintained knowledge of products, current sales pricing and manufacturer events and promotions.
- Scheduled solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals and service and parts purchasers.
Product Packager
Amazon
Los Angeles, CA
10.2022 - 01.2023
- Reported safety or workflow concerns to leadership for further investigation.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Sorted incoming shipments and separated packages by size, type and destination within warehouse.
Demolition
Family Business
Los Angeles, CA
05.2020 - 05.2021
- Used correct equipment and techniques to demolish buildings smoothly and avoid damaging nearby structures.
- Hauled out damaged materials and followed correct disposal processes to minimize environmental problems from chemicals or unsafe materials.
- Stripped structures of valuable and reusable materials.
- Performed repairs and preventive maintenance on demolition tools, machinery and equipment.
- Carried out exact demolition orders at sites.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Loaded or unloaded building materials to distribute machinery or tools.
- Assisted with diverse construction challenges to help team and customer.
Education
High School Diploma -
Oscar De La Hoya Animo Charter Highschool
1114 S Lorena St, Los Angeles, CA 9002306.2024
Skills
- Customer Service
- Computer Skills
- Flexible Schedule
- Sales Expertise
- Marketing Understanding
- Shipment Coordination
- Online Platforms
Affiliations
- Member, Alumni Association
Volleyball Captain, team building skills, team bonding, great time management,
Languages
Spanish
Native or Bilingual
Timeline
Product Packager
Amazon
10.2022 - 01.2023
Online Retailer
Small Business
06.2022 - Current
Demolition
Family Business
05.2020 - 05.2021
High School Diploma -
Oscar De La Hoya Animo Charter Highschool