Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jonathan Askins

Lawrenceburg,IN

Summary

Committed Career seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly motivated to give my all to a long term career.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Security Officer (Full Time)

Allied Universal
Lawrenceburg
03.2023 - Current
  • Monitor surveillance cameras and responded to suspicious activity.
  • Check for safety hazards and took corrective action when necessary.
  • Conduct regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Enforce access control measures in accordance with established procedures.
  • Confirm visitor identification prior to granting entry into the building.
  • Maintain accurate logs of all security related activities.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Prepare detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Adhere to post orders while maintaining a visible presence around the property.

Sales Associate (Full Time)

Hoosier stash
04.2022 - 11.2022
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Upsold additional items based on customer interests and needs.
  • Suggested ideas for improving store operations and increasing profits.
  • Analyzed customer feedback data to recommend improvements in service quality.
  • Answered incoming telephone calls to provide store, products and services information.

Customer Service Representative (Full Time)

Jackson Hewitt
01.2021 - 04.2022
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Provided administrative support to the office manager and other staff members.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.

Assistant Manager (Full Time)

Planet Fitness
11.2021 - 01.2022
  • Managed staff scheduling, payroll, and customer service duties.
  • Conducted regular inspections of facilities to identify any potential hazards or maintenance needs.
  • Drafted and implemented fitness programs tailored to individual client's goals.
  • Maintained a clean, organized environment throughout the facility at all times.
  • Resolved customer complaints in a timely manner while upholding company policies.
  • Handled daily administrative tasks including filing paperwork and responding to emails.
  • Oversaw hiring process for new employees including conducting interviews.
  • Trained new staff members on proper use of exercise equipment and safety protocols.
  • Delegated work to staff, setting priorities and goals.

Education

Technical Certificate - Business Administration And Management

Ivy Tech Community College
07.2022

Associate's degree - General Studies

Vincennes University
05.2021

Core 40 Honors -

Lawrenceburg High School
05.2021

Skills

  • General Security
  • Interior and Exterior Patrol
  • Conflict De-Escalation
  • Surveillance
  • Complex Problem-Solving
  • Report Writing
  • Business Administration
  • Strategic Planning
  • Time Management
  • Team Leadership
  • Integrity
  • Calm Under Pressure

Certification

  • CPR Certification
  • First Aid Certification
  • Security Licensed

Timeline

Security Officer (Full Time)

Allied Universal
03.2023 - Current

Sales Associate (Full Time)

Hoosier stash
04.2022 - 11.2022

Assistant Manager (Full Time)

Planet Fitness
11.2021 - 01.2022

Customer Service Representative (Full Time)

Jackson Hewitt
01.2021 - 04.2022

Technical Certificate - Business Administration And Management

Ivy Tech Community College

Associate's degree - General Studies

Vincennes University

Core 40 Honors -

Lawrenceburg High School
Jonathan Askins