Jonathan Avila
Moses Lake,WA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Customer Service Guest Specialist
Mister Car Wash
Moses Lake, WA
10.2021 - Current
- Responded to emergency situations within the tunnel as needed.
- Provided guidance to new operators regarding safe practices in the tunnel environment.
- Greeted guests upon arrival and provided helpful information regarding the facility.
- Performed visual inspections of components for surface defects such as scratches, dents, burrs.
- Trimmed hedges and bushes into desired shapes using pruning shears or hedge trimmers.
- Addressed customer complaints or concerns in a timely manner.
Youth Development Professional
Boys And Girls Club Of The Columbia Basin
Moses Lake, WA
01.2021 - 07.2024
- Assessed individual needs of youth to develop appropriate plans for their development.
- Provided guidance and support to help foster the social, emotional, physical, and intellectual growth of youth.
- Organized recreational activities such as sports tournaments, movie nights, field trips, and other events.
- Developed strategies to motivate disengaged or struggling youth.
- Encouraged positive behavior by setting expectations and providing feedback.
Crew Member
Lani Luna
Ephrata, WA
06.2017 - 08.2017
- Performed physical labor such as cutting brush, removing debris, and digging trenches.
- Maintained accurate records of all activities conducted in the field.
- Inspected trees for signs of disease or infestation; reported findings to supervisor.
- Measured distances between trees for spacing purposes.
- Removed weeds from planting sites prior to planting activities.
Education
Moses Lake Highschool
03.2024
Skills
- Adaptability
- Team Work
- Time Management
- Work ethic
- Honesty
- Punctuality
- Conflict de-escalation
- Fluent in Spanish
Personal Information
Work Permit: Autorizado a trabajar en EE. UU. para cualquier empresa
Languages
Spanish
Native/ Bilingual
Timeline
Customer Service Guest Specialist
Mister Car Wash
10.2021 - Current
Youth Development Professional
Boys And Girls Club Of The Columbia Basin
01.2021 - 07.2024
Crew Member
Lani Luna
06.2017 - 08.2017
Moses Lake Highschool