Jonathan Aviles
Norwalk,CA
Summary
Automotive professional with comprehensive background in BMW vehicle maintenance and repair. Extensive experience in troubleshooting and resolving mechanical issues. Highly focused on team collaboration and delivering exceptional results, with strong adaptability to changing needs. Proficient in engine diagnostics, customer service, and technical problem-solving.
Overview
18
18
years of professional experience
1
1
Certification
Work History
BMW Service Technician
Long Beach Bmw
Signal Hill, CA
10.2014 - 04.2024
- Improved customer satisfaction by providing timely and accurate diagnostics for BMW vehicles.
- Provided outstanding customer service through friendly interactions both in-person and over the phone when scheduling appointments or discussing vehicle concerns.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Completed customer orders and warranty services according to manufacturer specifications.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Performed safety and emissions inspections.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Investigated customer complaints to identify cause of malfunctions.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Upheld strict safety standards while performing tasks, minimizing accidents or injuries in the workplace.
Automotive Technician
BM European Car Service
Gardena, CA
06.2012 - 10.2014
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Volvo Automotive Service Technician
Volvo of Los Angeles
Los Angeles, CA
02.2006 - 06.2012
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
- Repaired and replaced worn and damaged components.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Education
High School Diploma -
Lynwood High School
Lynwood, CA06.2004
Skills
- Engine repair
- Electrical troubleshooting
- Suspension systems
- Advanced diagnostics
- Exhaust systems
- Steering systems
- Fuel systems
- Battery maintenance
- Vehicle repairs
- Troubleshooting
- Wheel alignment
- HVAC systems
- Hybrid technology
- Vehicle software updates
- Engine diagnosis
Languages
Spanish
Native or Bilingual
Certification
Bmw Certifications
ST1801/1802 Workshop Technology
ST1803 Electrical 1
ST1804 Chassis Technology 1
ST1807 Electrical Technology 2
ST1808 Chassis Technology 2
ST1809 Drivetrain Technology 1
Timeline
BMW Service Technician
Long Beach Bmw
10.2014 - 04.2024
Automotive Technician
BM European Car Service
06.2012 - 10.2014
Volvo Automotive Service Technician
Volvo of Los Angeles
02.2006 - 06.2012
High School Diploma -
Lynwood High School