Joel Manso
Chicago,IL
Summary
*Seasoned automotive repair professional adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components.
* Hardworking Mechanic successful at completing inspections, maintenance and repairs Quality-driven and disciplined nature, with strong skills in investigating problems and developing successful solutions.
*To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
* Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
BMW Service Technician
Perillo BMW
Chicago, IL
03.2023 - Current
- Diagnosed mechanical problems using diagnostic computers and tools.
- Repaired engine components including pistons, valves, and timing belts.
- Adjusted steering mechanisms, suspension components, and brakes.
- Inspected vehicles for safety issues and roadworthiness.
- Tested vehicle systems to ensure proper operation.
- Replaced worn or defective parts with new OEM or aftermarket parts.
- Identified faults in electrical systems such as wiring harnesses and connectors.
- Provided accurate estimates of repair times and costs to customers.
- Conducted regular inspections of vehicles for preventive maintenance needs.
- Used state-of-the-art computer systems and equipment to troubleshoot performance issues.
- Verified that all repair work was completed properly before returning cars back to customers.
- Attended factory-sponsored training classes to learn new techniques and components.
Infantry Machine Gunner
Army National Gaurd
Fort Benning, GA
12.2022 - Current
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Established defensive positions to protect against enemy forces.
- Maintained secure communication systems to relay information to and from command teams.
- Utilized advanced tactics to engage and neutralize enemy combatants.
Field Service Engineer
Hartwig Inc
St Louis, MO
06.2022 - 02.2023
- Tested equipment performance and demonstrated operation and servicing of equipment to customer.
- Managed maintenance data records and tracked operating information for onsite reference.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Checked safety practices and integrity of PPE.
- Tested equipment performance and demonstrated operation and servicing best practices.
- Updated and maintained assigned machines per manufacturer specifications.
- Scheduled service calls according to customer location and urgency of need.
- Performed onsite installation, modification and maintenance of systems and equipment.
- Repaired and calibrated systems and equipment post-installation.
- Maintained tools and equipment, parts inventory and library of machine manuals.
- Recommended design changes, upgrades and replacements to improve systems performance.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
BMW Service Technician
Kimberly BMW Of Davenport
Davenport, IA
01.2022 - 06.2022
- Read and followed technical documentation to complete accurate repairs.
- Coordinated with parts department to determine availability of necessary components.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Analyzed vehicle data using advanced diagnostic equipment.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Explained estimates and determined repair timelines to manage customer expectations.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
Mercedes Benz Service Technician
Smart Automotive Of Davenport
Davenport, IA
07.2021 - 06.2022
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Provided technical support and maintenance services for range of computer hardware and software.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
BMW Service Technician Level III
Braman BMW
West Palm Beach, FL
06.2017 - 09.2021
- Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Explained estimates and determined repair timelines to manage customer expectations.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Repaired and replaced worn and damaged components.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Investigated customer complaints to identify cause of malfunctions.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Coordinated with parts department to determine availability of necessary components.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Analyzed vehicle data using advanced diagnostic equipment.
- Read and followed technical documentation to complete accurate repairs.
Automotive Lube Technician
Conrads Total Car Care
Cleveland, OH
11.2016 - 05.2017
- Worked alone or in team-based systems to complete oil changes.
- Suggested additional services to customers in order to meet upsell goals.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Applied lubricants to moving parts of vehicle engines to prevent premature engine wear.
- Dismounted and mounted tires to perform air checks, rotations, and rebalances.
- Kept shop areas neat, clean, and free of safety hazards.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
Education
High School Diploma -
United Township High School
Associate of Applied Science - Automotive Technology
Ohio Technical College
BMW STEP Graduate - Automotive Technology
BMW STEP Program
Skills
- Advanced Diagnostics
- Exhaust Systems
- Workshop safety
- Driveability Diagnosis
- Vehicle Software Updates
- Suspension Systems
- Troubleshooting
- Fluid Exchanges
- Engine diagnosis
- HVAC Systems
- Tire Rotations
- Maintenance Inspections
- Vehicle repairs
- Performance Tuning
- Engine repair
- Battery testing
- Wheel Alignment
- Parts Replacement
- Brake Systems
- Electrical Troubleshooting
- Customer Service
- Preventive Maintenance
- Ticket writing
- Team Collaboration
Accomplishments
- Achieved Best Service as a Dealership in 2019-2020 by completing service repairs with accuracy and efficiency.
Languages
- English
- Spanish
Certification
- Macs 609
- BMW Step
- Applied Science Associates Degree
Languages
English
Professional
Spanish
Professional
Timeline
BMW Service Technician
Perillo BMW
03.2023 - Current
Infantry Machine Gunner
Army National Gaurd
12.2022 - Current
Field Service Engineer
Hartwig Inc
06.2022 - 02.2023
BMW Service Technician
Kimberly BMW Of Davenport
01.2022 - 06.2022
Mercedes Benz Service Technician
Smart Automotive Of Davenport
07.2021 - 06.2022
BMW Service Technician Level III
Braman BMW
06.2017 - 09.2021
Automotive Lube Technician
Conrads Total Car Care
11.2016 - 05.2017
High School Diploma -
United Township High School
Associate of Applied Science - Automotive Technology
Ohio Technical College
BMW STEP Graduate - Automotive Technology
BMW STEP Program
Similar Profiles
Carol AscencioCarol Ascencio
BDC Manager at Perillo BMWBDC Manager at Perillo BMW
Cherrie Ferlaeda ReyesCherrie Ferlaeda Reyes
Senior Travel Sales Consultant at Perillo Tours- Italian Escorted Tour SpecialistSenior Travel Sales Consultant at Perillo Tours- Italian Escorted Tour Specialist
Freddy PabonFreddy Pabon
Executive Marketing Assistant at Perillo Auto GroupExecutive Marketing Assistant at Perillo Auto Group