Jonathan Baehman
Alpharetta,GA
Overview
5
5
years of professional experience
Work History
Athletic Attendant
Forsyth County Parks and Recreation
05.2023 - Current
- Managed field preparation, including lining and dragging, to ensure readiness for events
- Monitored and maintained facility conditions, ensuring safety and cleanliness
- Delivered excellent customer service, addressing guest inquiries and resolving issues promptly
- Developed leadership and communication skills by mentoring seasonal workers
- Collaborated with team members to streamline operations
Assistant Athletic Coordinator
Forsyth County Parks and Recreation
08.2024 - 12.2024
- Assisted in creating athletic program schedules, learning the intricacies of event planning and coordination
- Ensured adherence to safety protocols, reducing risks and maintaining a secure environment
- Shadowed department coordinators and directors to gain insight into operational processes
- Maintained professionalism during customer interactions, enhancing satisfaction and engagement
- Contributed to workspace organization and cleanliness, fostering efficiency
Customer Service Representative
Aria Salon
10.2019 - 02.2020
- Updated and maintained records of customer interactions and transactions
- Directed customer requests to appropriate representatives for additional services
- Processed customer exchanges, refunds, and bill adjustments efficiently
- Completed administrative tasks, including organizing digital documents and filing paperwork
Education
Bachelor of Science - Sport Management
Kennesaw State University
Kennesaw, GA12.2024
Skills
- Team leadership
- Clear communication with diverse audiences
- Event scheduling and coordination
- Prioritizing tasks to meet deadlines
- Hands-on facility management
- Customer relationship management (CRM) tools
- Adaptability
- Strong work ethic
- Self-motivation
- Customer interaction
- Facility maintenance
- Guest services
- Safety procedures
Awards
Employee of the Quarter, Spring 2024, Recognized for exemplary customer service and operational efficiency improvements at Forsyth County Parks and Recreation.
Timeline
Assistant Athletic Coordinator
Forsyth County Parks and Recreation
08.2024 - 12.2024
Athletic Attendant
Forsyth County Parks and Recreation
05.2023 - Current
Customer Service Representative
Aria Salon
10.2019 - 02.2020
Bachelor of Science - Sport Management
Kennesaw State University
Similar Profiles
David RowlandDavid Rowland
Maintenance Worker at Forsyth County Parks And RecreationMaintenance Worker at Forsyth County Parks And Recreation
Perry LahrPerry Lahr
Maintenance Technician at Forsyth County Parks And RecreationMaintenance Technician at Forsyth County Parks And Recreation
Thomas WiseThomas Wise
Program Facilitator at Forsyth County Parks and RecreationProgram Facilitator at Forsyth County Parks and Recreation