Jonathan Baello
Santa Clarita ,CA
Summary
Experienced specialist with a proven track record in interpreting and implementing quality assurance standards, investigating customer complaints, and resolving non-conformance issues. Demonstrated expertise in problem solving and analysis, supported by extensive knowledge of QA tools and methodologies. Committed to driving continuous improvement in business processes.
Overview
6
6
years of professional experience
Work History
Senior Quality Assurance Specialist
Bay Center Foods
Santa Clarita , CA
11.2022 - Current
- Generated reports to track performance metrics of team members.
- Developed and implemented specialized procedures for customer specifications.
- Coordinated with other departments to ensure efficient workflow processes.
- Provided technical support for customers in resolving complex issues.
- Created training materials for new hires on the company's procedures and policies.
- Conducted regular meetings with staff to review progress and address any concerns.
- Participated in ongoing training and compliance activities.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Set specific goals for projects to measure progress and evaluate end results.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Maintained oversight on company's change management
- Authored procedural documentation for product testing in laboratory settings.
- Ensured achievement of company KPI's through continuous improvement in the manufacturing process
- Certified in SQF, PCQI, and HACCP
- Led cross-functional teams to effectively carry out project tasks within the Product Development and Innovation pipeline.
- Demonstrated effective decision making skills based on quality and business need
- Proficient in Root-Cause Analysis, 5-Why, and Initial Problem Solving
Senior Chemist
Grifols Biologicals
Los Angeles, CA
07.2018 - 10.2022
- Executed comprehensive analytical testing on various stages of production including in-process, raw material, and final container products
- Ensured accuracy and quality control of chemical assay results and records
- Conducted comprehensive training sessions for newly hired and intermediate chemists on 4-step assay methodology resulting in their complete comprehension
- Provided support to the Methods and Development team for successful validation of new testing methods
- Efficient workflow maintained through mastery of cGMP and cGLP
- Proficient knowledge in GC-FID, IC, HPLC, UV-Vis, IR Spectroscopy, BN Prospec, ACL Top 500, Sievers TOC Analysis, pH, Conductivity, Raw Material Analysis, Microbiological Analysis
- Met critical deadlines by completing testing assays for product release
- Provided guidance to fellow employees on effective use of instrumentation and enzymatic chemistry methods
- Made decisions and executed changes based on process data, quality checks and test results to keep products at target and within specifications.
- Ordered supplies, inventoried chemicals and materials and summarized and recorded data to meet control and research requirements.
- Organized, analyzed and prepared data research reports in compliance with operations and record-keeping standards.
- Set up, maintained and troubleshot lab equipment.
- Collected, reviewed, modeled and interpreted lab data.
- Wrote, evaluated, and updated laboratory documentation and standard operating procedures.
- Coordinated efforts between internal departments such as manufacturing, engineering, marketing., when necessary.
- Reviewed specifications for raw materials used in manufacturing processes to ensure compliance with regulatory requirements.
- Participated in interdisciplinary teams focused on developing new products or improving existing ones.
- Investigated customer complaints concerning product quality issues by performing detailed root cause analyses using analytical techniques.
- Assisted with the design, installation, calibration, operation, troubleshooting, maintenance, repair and validation of laboratory equipment used in chemistry research projects.
Education
Bachelor of Science - Biology
California State University - Northridge
Los Angeles 05-2018
Master of Science - Chemical Engineering
Lehigh University
Bethlehem, PASkills
- Root Cause Analysis
- Quality Assurance
- Expert in Microsoft Word, Excel, Powerpoint
- Manual Dexterity
- Schematics Interpretation
- Quality Assessment
- Documentation Management
- Project Planning
- Task Prioritization
- Improvement plan knowledge
- Self Motivation
- Organizational Skills
- Decision-Making
- Time Management
- Quantitative skills
- Teamwork and Collaboration
- Experience in leadership
- Relationship Building
- Analytical Thinking
- Process Improvement
- Effective Communication
- Attention to Detail
- Written Communication
- Problem-solving abilities
- Process Analysis
- Continuous Improvement
- Data Analysis
- Analytical Skills
- Adaptability and Flexibility
Timeline
Senior Quality Assurance Specialist
Bay Center Foods
11.2022 - Current
Senior Chemist
Grifols Biologicals
07.2018 - 10.2022
Bachelor of Science - Biology
California State University - Northridge
Master of Science - Chemical Engineering
Lehigh University
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