Hi, I’m
Jonathan Baines
Arlington,TX
Summary
Dynamic Master Barber with a proven track record at Odyssey Barbershop, excelling in client consultation and team collaboration. Achieved significant profit growth through innovative marketing strategies and exceptional customer service. Licensed professional skilled in hair coloring and sanitation practices, consistently delivering outstanding results and fostering strong client relationships.
Overview
19
years of professional experience
Work History
Odyssey Barbershop
Master Barber
08.2018 - Current
Job overview
- Consulted with clients to assess personal style preferences and unique needs.
- Styled hair according to customer preferences.
- Grew profits by $Amount in Year through effective management of operations, team performance and customer relations strategies.
- Oversaw employee schedules to maintain adequate coverage.
- Managed business customer service, responding to requests and concerns promptly.
- Completed full and partial shaves with clippers and standard and straight razors.
- Devised marketing and sales strategies to maximize business success.
- Kept business compliant with applicable government standards.
- Promoted business with effective sales and marketing strategies.
- Maintained master calendar of appointments and employee shifts.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Consistently received positive performance reviews from guests.
- Answered incoming telephone calls and scheduled appointments for clients.
- Counted and documented opening and closing cash amounts daily.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Resolved guest complaints about service or style.
- Distributed business cards outside of salon to generate new business.
- Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
- Managed complex appointment schedule for high-volume client base.
- Monitored inventory and availability of supplies, tools and products to minimize delays.
General Electric Company
Mechanical Technician
11.2011 - 03.2017
Job overview
- Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
- Identified mechanical problems and determined best solutions for correction.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Performed troubleshooting, diagnosis, and repair of Type equipment.
- Utilized varied tools and equipment to test and troubleshoot mechanical systems.
- Kept track of equipment maintenance schedules using computerized maintenance management systems.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Followed guidelines while performing maintenance and repairs to prevent work-related injuries.
- Read and interpreted technical drawings and schematics to understand equipment design and proper maintenance.
- Collaborated with coworkers, discussing assembly, and needed product adjustments.
Omni Special Packaging
Warehouse Packager
05.2007 - 11.2011
Job overview
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Compared shipment contents with orders to confirm accuracy.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Packed, weighed and shipped items per customer specifications.
- Loaded merchandise into specific packages suited for product dimensions.
- Reviewed orders to verify products met specifications.
- Organized items on racks, shelves and bins to maintain established order.
- Stocked and organized products in warehouse for easy accessibility and order fulfillment.
Education
Bossier Parish Community CollegeBossier City, LA
Associate of Science from Journalism And Mass Communication
12.2016
Skills
Team collaboration
Sanitation practices
Facial trimming
Regulatory compliance
Product knowledge
Hair coloring
Beard trimming
Social media promotion
Appointment scheduling
Licensed in state
Verbal communication strength
Client consultation
Customer safety
Accurate money handling
Cleaning and sanitation
Continuing education
Equipment maintenance
Professional manner
Opening and closing procedures
Timeline
Master Barber
Odyssey Barbershop
08.2018 - Current
Mechanical Technician
General Electric Company
11.2011 - 03.2017
Warehouse Packager
Omni Special Packaging
05.2007 - 11.2011
Bossier Parish Community College
Associate of Science from Journalism And Mass Communication