Passionate and self-motivated professional with a strong customer service background. Proven ability and willingness to learn quickly with excellent problem solving and decision making skills.
Overview
8
8
years of professional experience
Work History
Food Delivery Driver
Doordash
09.2022 - Current
Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Verified orders prior to completing deliveries to avoid customer complaints.
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Served customers promptly by smoothly collecting and delivering high volume of orders on time & correctly.
Logistics Coordinator
United States Air Force, USAF
09.2020 - 08.2022
Tracked orders and notified customers of status or potential delays.
Oversaw storage, issue, and repair of $5.6M aircraft tools/support equipment
Managed technical data and performed routine and annual checks; ensured 100% compliance and brought a new tool tracking program online with no interruptions to daily operations
Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
Aircraft Hydraulics System Mechanic
United States Air Force, USAF
08.2016 - 08.2020
Troubleshot mechanical, hydraulic, pneumatic and electrical systems and tested equipment following repairs.
Ensured maintenance documents and computer-based systems were accurate, completed, and reviewed.
Performed maintenance and inspections and advised on problems with maintaining hydraulic and in-flight refueling systems on 24 KC-135R/T aircraft worth $1.5 billion.
Diagnosed malfunctions and oversaw maintenance actions of teams of 3 to 6 personnel