Jonathan Basilio
Pensacola,FL
Summary
Hardworking Kitchen Supervisor driven to maximize guest satisfaction with exceptional food. Train, discipline and motivate team members to new levels of excellence. Proven history of innovative dishes, effective leadership and maximized productivity.
Professional manager prepared for leadership roles within dynamic environments. Strong focus on team collaboration, ensuring flexibility to meet changing needs. Expert in staff coordination, conflict resolution, and operational efficiency. Reliable and results-driven, known for fostering positive work environment and achieving organizational goals.
Experienced with team supervision, conflict resolution, and operational oversight. Utilizes leadership and problem-solving skills to maintain smooth operations. Track record of fostering teamwork and enhancing productivity.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's
07.2025 - Current
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Trained and mentored new team members on operational procedures and best practices.
- Managed inventory levels, coordinating with suppliers to optimize stock availability.
- Implemented process improvements, enhancing efficiency and reducing waste in workflows.
- Conducted performance evaluations, providing constructive feedback to enhance team productivity.
- Developed staff schedules, balancing labor needs with operational demands effectively.
- Resolved customer issues promptly, maintaining high satisfaction levels through effective communication.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Food Specialist Supervisor
Aramark
09.2023 - 07.2025
- Supervised employees as they prepared meals for the compound, making sure they used proper food safety.
- Provided tools & ingredients to prepare meals.
- Made sure the kitchen & chow hall were sanitized to ServSafe standards.
- Made sure ingredients were weighed out & prepared for each meal for the week.
- Scheduled employees for the week.
GPS Technician
Allied Universal
07.2023 - 12.2024
- Maintained GPS equipment
- Applied GPS equipment to Inmates
- Monitored inmates as they went out for work related services, furloughs, & medical services.
- Reported to Supervisors on any issues & resolutions
Correctional Officer
Century Correctional Institution
01.2023 - 06.2023
- Was training to be a correctional officer. Did clerical work at PCRC while waiting for academy. Familiar with Electronic Monitoring (EM) & RIMS programs.
SWAT Inventory Specialist
Best Buy
08.2002 - 09.2022
- Inventory management ~ counting inventory & figuring out why there are variances & correcting it if needed. Sending & receiving products into the store.
- Display management ~ make sure displays were set up properly & were functional day-to-day.
- Customer Relations ~ listening to customer's wants & needs & partnering them with the correct products/services for those needs/wants. Also making sure the customer was taken care of for the long term with correct services.
Education
Some college - Music Industry
Middle Tennessee State University
Murfreesboro, TN05.2000
Some college - Music
Delta State University
Cleveland, MS05.1998
Some college - General Studies
Mississippi Gulf Coast Community College
Perkinston, MS05.1997
Some college - General Studies
Pensacola State College
Pensacola, FL05.1995
High school diploma or GED -
JM Tate High
Cantonment, FL05.1995
Skills
- Warehouse Management
- Microsoft Office
- GPS (10 years)
- Inventory Control
- Sales
- Quality Assurance
- Customer service
- Shipping & Receiving
- Food safety
- Safe food handling
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Accurate money handling
- Punctual and reliable
- Computer skills
- MS office
Accomplishments
- Supervised team of 84 staff members.
Certification
- Certified ServSafe, Aramark - 5/22/24-5/22/29
Languages
English
Native or Bilingual
Timeline
Shift Manager
McDonald's
07.2025 - Current
Food Specialist Supervisor
Aramark
09.2023 - 07.2025
GPS Technician
Allied Universal
07.2023 - 12.2024
Correctional Officer
Century Correctional Institution
01.2023 - 06.2023
SWAT Inventory Specialist
Best Buy
08.2002 - 09.2022
Some college - Music
Delta State University
Some college - General Studies
Mississippi Gulf Coast Community College
Some college - General Studies
Pensacola State College
High school diploma or GED -
JM Tate High
Some college - Music Industry
Middle Tennessee State University