Jonathan Bonheur
Florida,Florida
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem solving and optimizing performance. Capable of managing projects and collaborating efficiently with teams. Committed to continuous learning and staying current with industry trends to contribute to a organizations success.
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Walgreens Drug Store
12.2024 - Current
- Receive, scan, and verify incoming shipments to ensure accuracy, proper documentation, and secure handling.
- Perform end-of-shift counts and reconcile transactions, maintaining strict attention to detail and adherence to safety and security protocols.
- Oversee the movement and handling of products to maintain efficient workflow and prevent loss or damage.
- Assist customers with accurate and compliant pickup of sensitive items, demonstrating professionalism and strong customer service skills.
Hazardous Material Handler
Marten Transportation
08.2023 - 07.2024
- Planned and executed safe and compliant routes for transporting hazardous materials in accordance with DOT and HAZMAT regulations.
- Coordinated schedules for cargo pickup, receiving, and shipping to ensure on-time delivery and efficient workflow.
- Managed and verified customer payment methods, maintaining accurate records and strong attention to detail.
Hazardous Material Handler
EZ Transportation
03.2023 - 08.2023
- Performed technology and equipment troubleshooting to maintain smooth operational workflow and minimize downtime.
- Fulfilled customer service requests by resolving issues efficiently and ensuring a positive service experience.
- Handled employee government clearance documentation and processes while maintaining confidentiality and compliance with security protocols.
Hazardous Material Handler
Transam Transportation
04.2022 - 04.2023
- Coordinated schedules for cargo receiving and shipping to maintain efficient workflow and on-time operations.
- Maintained accurate hourly logs for workers, ensuring compliance with company policies and regulatory requirements.
- Reported and documented any incidents occurring during transit or at facilities, following proper safety and reporting protocols.
Patient/Customer Event Coordinator
Kings Creek
04.2021 - 04.2022
- Collected and verified hospital patient information to coordinate meetings, special ceremonies, and personalized event arrangements.
- Handled customer transactions with accuracy and professionalism, ensuring a smooth payment experience.
- Performed data entry of patient details, services requested, and payment methods while maintaining confidentiality and compliance with privacy regulations.
Vehicle Programmer and Factory Coding
South Motors BMW Dealership
08.2015 - 04.2021
- Pre-programmed and reprogrammed new and used BMW fleet vehicles to ensure proper software configuration and compliance with factory specifications.
- Tested vehicle safety and performance features on facility grounds to verify correct software functionality and ensure operational reliability.
- Inspected vehicles for aftermarket modifications and determined eligibility for service facility work based on BMW standards and safety requirements.
Education
Bachelor of Science - Cloud and Security Network Administrator
The Academy of Florida
Florida06.2025
Class A License - undefined
CDL Technical and Motor Driving School
Florida08.2022
Bachelor's of Science - undefined
Florida International University
Florida12.2020
Associates of Science - undefined
Miami Dade College
Florida07.2017
Skills
- Project Management
- Patient Support
- Administrative & Operational Management
- Customer Service
- System Troubleshooting
- Microsoft Office
- Financial Administration
- Project Coordination
- Data Entry
- Team Leader
- Budgeting
- Inventory
- Workflow Delegation
- Problem Solving Skills
- Scheduling
- Diagnosis
- Studio Lighting
- Video Production
- Archiving
- Problem-solving
- Customer service and engagement
- Retail operations
- Inventory control
- Attention to detail
Timeline
Assistant Store Manager
Walgreens Drug Store
12.2024 - Current
Hazardous Material Handler
Marten Transportation
08.2023 - 07.2024
Hazardous Material Handler
EZ Transportation
03.2023 - 08.2023
Hazardous Material Handler
Transam Transportation
04.2022 - 04.2023
Patient/Customer Event Coordinator
Kings Creek
04.2021 - 04.2022
Vehicle Programmer and Factory Coding
South Motors BMW Dealership
08.2015 - 04.2021
Class A License - undefined
CDL Technical and Motor Driving School
Bachelor's of Science - undefined
Florida International University
Associates of Science - undefined
Miami Dade College
Bachelor of Science - Cloud and Security Network Administrator
The Academy of Florida