
Results-oriented professional with extensive experience in mechanical repair, advanced diagnostics, and shop operations management. Proven ability to build and maintain strong customer relationships while overseeing day-to-day business functions, including workflow optimization, inventory control, and quality assurance. Experienced in developing and leading technician training programs that improve efficiency, service quality, and safety compliance. Adept at managing budgets, vendor relationships, and service pricing to maximize profitability while maintaining high customer satisfaction. Eager to leverage technical and leadership expertise to optimize operations, drive sustainable business growth, and deliver exceptional service.