Jonathan Bradford
Georgetown,TX
Summary
Solution architect with 25 years of experience in customer engagement and relationship management. Proven track record in cybersecurity, including risk assessments and disaster recovery planning. Expertise in designing security protocols that enhance infrastructure and mitigate risks. Committed to delivering results through effective collaboration and innovative problem-solving.
Overview
25
25
years of professional experience
Work History
Cyber Security Solution Architect
Dell Technologies
02.2022 - Current
- Provide technical guidance to other team members in the development of solutions.
- Analyze existing systems and identified gaps between capabilities and customer requirements.
- Coordinate with stakeholders to ensure alignment of proposed solutions with business outcomes.
- Research emerging technologies and evaluate their impact on the organization's Security roadmap.
- Manage multiple projects simultaneously while ensuring quality standards throughout the process.
Cybersecurity Speicalist
Dell Technologies
02.2021 - 02.2022
- Researched and analyzed customer needs to identify areas of improvement.
- Coordinated with other departments to ensure efficient workflow processes.
- Assisted in developing strategies to increase customer satisfaction levels and outcomes
- Maintained a 150% of Attainment during tenure
Account Executive
Dell EMC
Austin, TX
05.2019 - 02.2021
- Cultivated and developed customer relationships to enable sustained revenue growth 125% Revenue and 150% ISG Revenue FY2020
- Acquired new business and drove revenue streams by providing cutting-edge services to clients; focusing on data protection, security, data center bulwarks. Utilizing presentation and empathy.
- Updated account plans based on changing markets, customer conditions and competing conditions. Presented executive overviews for clients and management.
Sale and Service Management
Marriott and Starwood Hotels
Austin, TX
05.2016 - 05.2019
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve metrics.
- Assessed, optimized and elevated operations to target current and expected goal of the industry and my team.
- Conducted virtual staff meetings to increase communication and strengthen internal and external relationships.
Creative Director
CapiAp LLC
Global (Virtual)
02.2006 - 02.2019
- Built strong community relations with subcontractors and vendors to optimize cost savings and complete timely preconstruction for clients around the world.
- Modified and reconstructed project plans to better align with organizational objectives. Creatively problem solved complex tasks.
- Set project schedules and oversaw milestones for duration of project.
Essential Marketing Consultant
Yodel Usa
Austin, TX
06.2015 - 06.2016
- Listened to customers to understand needs and refer to optimal services. 1 or 2 calls closes with advanced sales training
- Virtually demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
Acquisition Account Executive
Dell Technologies
05.2000 - 08.2008
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Provided timely customer service support to resolve any issues quickly and efficiently.
- Maintained a 135% of attainment during tenure
Education
Certification in Cyber Securitry
International Information System Security Certific
10-2023
City Planning And Civic Organizing - Civil Planning Technology
Pew Charitable Trust
Washington DC 05.1999
Certified Facilitator - Organizational Leadership Training
Franklin Covey Co
Salt Lake City, UT07.1997
Associate of Arts - English Composition
Louisiana State University And A&M College
Baton Rouge, LA05.1990
Skills
- Community Outreach
- Sales strategies implementation
- Negotiation and persuasion
- Budget Management
- Work flow planning
Timeline
Cyber Security Solution Architect
Dell Technologies
02.2022 - Current
Cybersecurity Speicalist
Dell Technologies
02.2021 - 02.2022
Account Executive
Dell EMC
05.2019 - 02.2021
Sale and Service Management
Marriott and Starwood Hotels
05.2016 - 05.2019
Essential Marketing Consultant
Yodel Usa
06.2015 - 06.2016
Creative Director
CapiAp LLC
02.2006 - 02.2019
Acquisition Account Executive
Dell Technologies
05.2000 - 08.2008
Certification in Cyber Securitry
International Information System Security Certific
City Planning And Civic Organizing - Civil Planning Technology
Pew Charitable Trust
Certified Facilitator - Organizational Leadership Training
Franklin Covey Co
Associate of Arts - English Composition
Louisiana State University And A&M College
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