Jonathan Brown

- Developed lesson plans, activities, worksheets, and other materials to support English acquisition, critical thinking, reading, writing, speaking and listening skills necessary to perform in high school, college, work and life

- Was involved in assisting with scheduling, movement of students to appropriate classes, and involved with imagining changes to better our emergent bilingual students’ abilities and chances to succeed

- Worked as a tutor focusing on emergent bilingual students during blitzes, class tutorials and tutorials

- Participated in committees such as LPAC, making sure emergent bilingual students are afforded modifications in class and during standardized testing

- Created and outlined an ESL scope and sequence to develop new Teach for America corps members' teaching skills in the classroom

- Facilitated and executed lessons with corps members, answering questions and clarifying as needed

- Offered personalized support as needed throughout the year as their professional development leader

- Handled many sales, technical support and billing calls for dial-up internet service in both English and Spanish

- Handled many calls, even difficult or escalated calls, with confidence, professionalism, patience and friendliness

- Was promoted to a Tier II position within less than two years where I assisted with supervising co-workers