To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Five Guys Burger And Fries
04.2024 - Current
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Flatbed Truck Driver
Jordan Carriers
08.2021 - 04.2024
Inspected truck for defects and safe operating condition before, during and after trips.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Fastened chains, straps, covers, and binders to secure load during transit.
Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
District Manager
Waffle House
07.2018 - 03.2021
Supervised Number locations to enforce high-quality standards of operation.
Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
Modeled best practices for sales and customer service.
Coordinated with other district managers to actualize performance improvement strategies.
Introduced cost-saving initiatives to reduce losses and increase profit margin.
Worked collaboratively with loss prevention to decrease shrink and boost loss awareness.
Roofing Salesperson
BCR Roofing
03.2021 - 08.2021
Climbed and inspected roofs to give customers free evaluations after hail or high-wind perils.
Conducted regular follow-ups with clients after project completion to ensure satisfaction and gather feedback for improvement.
Effectively managed multiple projects simultaneously while maintaining strict adherence to deadlines and quality standards.
Demonstrated excellent communication skills both in-person and remotely when presenting proposals or discussing project details with clients.
Realtor
Prestige Realty
09.2016 - 03.2021
Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Wrote contracts to outline sales and purchases of properties.
Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Advised and informed prospective clients on current market activities and conditions.
Reviewed market research data and changed sales plans accordingly.
Client Service Specialist Manager at Mississippi Department Of Rehabilitation ServicesClient Service Specialist Manager at Mississippi Department Of Rehabilitation Services