Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Telecommunications Operator
Mercy Medical Center Cedar Rapids
Cedar Rapids, IA
03.2024 - Current
Answered incoming calls from customers and provided information about services, products, billing, and technical support.
Monitored alarms for outages and reported them to the appropriate personnel.
Provided assistance to other departments when needed, such as handling customer complaints or inquiries.
Maintained accurate records of all customer interactions in the company database.
Assisted in training new employees on proper procedures for handling customer requests.
Utilized problem solving skills to investigate and resolve complex customer inquiries.
Culinary Specialist
Army National Guard
Marion, USA
04.2022 - Current
Prepare all types of food according to standard and dietetic recipes, as well as ordering and inspecting food supplies and preparing meats for cooking
Planned and prepared meals for large groups of people, using standardized recipes.
Conducted inventory of food items and supplies in order to maintain optimal stock levels.
Performed quality control checks on all cooked foods before serving them to customers.
Managed multiple tasks simultaneously while meeting tight deadlines.
Education
High school diploma -
Marion, IA
05.2023
Some College (No Degree) - Pre-Nursing
University of Iowa
Iowa City, IA
Skills
Safe Food Handling
Knife skills
Kitchen experience
Menu planning
Cooking
Culinary Experience
Food Preparation
Military Experience
Switchboard management
Search directories
Information Security
Call Routing
Incident Reporting
Troubleshooting and repair
System monitoring
Wireless Networking
Certification
Bls certification for first aid cpr/aed
Timeline
Telecommunications Operator
Mercy Medical Center Cedar Rapids
03.2024 - Current
Culinary Specialist
Army National Guard
04.2022 - Current
Bls certification for first aid cpr/aed
High school diploma -
Some College (No Degree) - Pre-Nursing
University of Iowa
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