Jonathan Burkhart-Hunter
Marion,IA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Telecommunications Operator
Mercy Medical Center Cedar Rapids
Cedar Rapids, IA
03.2024 - Current
- Answered incoming calls from customers and provided information about services, products, billing, and technical support.
- Monitored alarms for outages and reported them to the appropriate personnel.
- Provided assistance to other departments when needed, such as handling customer complaints or inquiries.
- Maintained accurate records of all customer interactions in the company database.
- Assisted in training new employees on proper procedures for handling customer requests.
- Utilized problem solving skills to investigate and resolve complex customer inquiries.
Culinary Specialist
Army National Guard
Marion, USA
04.2022 - Current
- Prepare all types of food according to standard and dietetic recipes, as well as ordering and inspecting food supplies and preparing meats for cooking
- Planned and prepared meals for large groups of people, using standardized recipes.
- Conducted inventory of food items and supplies in order to maintain optimal stock levels.
- Performed quality control checks on all cooked foods before serving them to customers.
- Managed multiple tasks simultaneously while meeting tight deadlines.
Education
High school diploma -
Marion, IA05.2023
Some College (No Degree) - Pre-Nursing
University of Iowa
Iowa City, IASkills
- Safe Food Handling
- Knife skills
- Kitchen experience
- Menu planning
- Cooking
- Culinary Experience
- Food Preparation
- Military Experience
- Switchboard management
- Search directories
- Information Security
- Call Routing
- Incident Reporting
- Troubleshooting and repair
- System monitoring
- Wireless Networking
Certification
- Bls certification for first aid cpr/aed
Timeline
Telecommunications Operator
Mercy Medical Center Cedar Rapids
03.2024 - Current
Culinary Specialist
Army National Guard
04.2022 - Current
High school diploma -
Some College (No Degree) - Pre-Nursing
University of Iowa
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