Jonathan Burns
San Antonio
Summary
Dynamic insurance professional with a proven track record of delivering exceptional results through expertise in risk assessment, policy management, and client relations. Adept at crafting optimal coverage solutions while fostering strong relationships with clients and team members. Recognized for adaptability and effective communication skills, consistently meeting and exceeding targets in fast-paced environments. Committed to driving success through reliability and a collaborative approach to problem-solving.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Door-to-Door Sales Representative
Nelson Connects
San Antonio, TX
05.2025 - Current
- Door-to -Door sales for Gfiber internet.
- Educated prospective clients about product features, benefits, and pricing structures to facilitate informed decision-making processes.
- Developed comprehensive understanding of competitor offerings to effectively highlight advantages of own products during presentations.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
DoorDash Driver
DoorDash
San Antonio, TX
01.2026 - 05.2026
- Delivered food orders efficiently, ensuring timely service and customer satisfaction.
- Navigated routes using GPS technology, optimizing delivery times and reducing fuel consumption.
- Maintained accurate records of deliveries and payments to enhance operational transparency.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Insurance Agent
Ehealth
San Antonio, TX
07.2025 - 12.2025
- Developed tailored insurance solutions for clients, enhancing customer satisfaction and retention.
- Analyzed client needs to provide comprehensive coverage options, improving policy effectiveness.
- Educated clients on policy features and benefits, ensuring informed decision-making.
Insurance Broker
Self-employeed
San Antonio, TX
04.2024 - 07.2025
- Maintained organized records of client interactions and insurance transactions.
- Conducted risk assessments to identify potential liabilities and recommend appropriate coverage levels based on clients'' unique situations.
- Participated in ongoing professional development, staying current with insurance best practices and emerging industry trends.
- Provided administrative support, ensuring timely follow-up on client inquiries.
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Calculated quotes and educated potential clients on insurance options.
Insurance Agent
Humana
San Antonio, TX
06.2022 - 04.2024
- Developed personalized insurance plans to meet client needs and enhance satisfaction.
- Conducted thorough policy reviews to ensure compliance with industry regulations.
- Provided expert guidance on coverage options, assisting clients in making informed decisions.
- Mentored junior agents, fostering a culture of continuous improvement and professional development.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
Insurance Agent
HPOne
San Antonio, TX
07.2019 - 06.2022
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Prepared and reviewed insurance applications to verify compliance with regulations.
Education
GED -
Judson High School
Converse, TXSkills
- Proactive team player
- Driven
- Objection handling
- Policy expertise
- Regulatory compliance
- Excellent communication skills
- Multitasking
- Critical thinking
- Computer skills
- Organizational skills
- Building rapport
Certification
- Life and Health insurance License - 6 yrs
- All lines adjustor License - 2 yrs
Timeline
DoorDash Driver
DoorDash
01.2026 - 05.2026
Insurance Agent
Ehealth
07.2025 - 12.2025
Door-to-Door Sales Representative
Nelson Connects
05.2025 - Current
Insurance Broker
Self-employeed
04.2024 - 07.2025
Insurance Agent
Humana
06.2022 - 04.2024
Insurance Agent
HPOne
07.2019 - 06.2022
GED -
Judson High School