Jonathan Byers
Statesboro,GA
Summary
Forward-thinking Engineering Intern pursuing BSCE degree in Civil Engineering. Experience using AutoCAD, Civil3D, and Revit. Looking to take on new challenges in role as an engineering intern with a professional organization.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Operations Manager
FedEx Ground
06.2023 - Current
- Serves as a champion for FXG’s Safety Above All Culture and supports all related initiatives.
- Management responsibilities include hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.
- Plans, organizes, staffs, directs and controls specific day-to-day operations.
- Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility.
- Analyzes operational performance through direct observation, interpretation of reports and collaboration with others.
- Supervises operations staff and keeps employees compliant with company policies and procedures.
- Conducts regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Develops systems and procedures to improve operational quality and team efficiency.
- Analyzes and reports on key performance metrics to upper management.
Operations Administrator
FedEx Ground
05.2021 - 06.2023
- Performed clerical and administrative functions for station operational areas.
- Fixed damaged and incorrectly addressed packages in a timely manner.
- Served as a customer’s first line of contact for various issues.
- Served as a liaison between employees and upper management, addressing concerns promptly to maintain a positive work environment.
- Evaluated current operational practices and suggested improvement strategies.
- Enhanced communication between departments through regular meetings, reports, and updates.
- Consistently met deadlines under high-pressure situations demonstrating strong multitasking abilities.
Package Handler
FedEx Ground
03.2020 - 05.2021
- Organized and loaded trailers, as well as unloading packages from trailers to conveyor belts.
- Certified to operate a pack mule industrial electric tugger.
- Followed safety regulations to maintain safe work environment.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Education
BSCE - Civil Engineering
Georgia Southern University
Statesboro, GA06.2026
Skills
- Experienced leader in project management, strategic planning, communication, and delegation
- Capable analytical and problem-solving skills
- Proficient in Python, MATLAB, and RStudio; Knowledgeable in Civil3D
- Technical certificates in AutoCAD and Engineering Graphics
- Ability to communicate with a wide range of people across multi-faceted backgrounds
- Strong administrative skills, including word processing and data entry with Microsoft Word and trained in Microsoft Excel
- Equipment management and maintenance
- Experienced in acting as a point of contact and liaison for clients, shippers, and account representatives
Certification
- Highway Plan Reading Certificate, National Highway Institute, 11/2023
- Technical Certificate - Engineering Graphics, 12/2023
- Technical Certificate - Spatial Visualization, 12/2023
- Technical Certificate - AutoCAD Beginner to Certification, 12/2023
Awards, Honors, Achievements
- FedEx Ground, Package Handler of the Month, 12/2021
- WSNC/299, Staff Member of the Month, 01/2022
- FedEx Ground, Bravo Zulu (for Outstanding Performance), 07/2022
- Georgia Southern University, Dean’s List, Fall 2022
Affiliations
- American Society of Civil Engineers (ASCE), Georgia Southern Chapter
- National Society of Black Engineers (NSBE), Georgia Southern Chapter
Timeline
Operations Manager
FedEx Ground
06.2023 - Current
Operations Administrator
FedEx Ground
05.2021 - 06.2023
Package Handler
FedEx Ground
03.2020 - 05.2021
BSCE - Civil Engineering
Georgia Southern University