Jonathan Campos
Las Cruces
Summary
Dedicated and personable professional with over 20 years of healthcare experience providing exceptional patient care, building lasting relationships, and delivering outstanding customer service. Proven history of advancing through increasingly responsible roles, beginning as a Home Health Aide, progressing to Dialysis Technician, Area Manager, and ultimately Director of Marketing. Recognized for strong leadership, excellent communication, and the ability to motivate teams while maintaining a patient-centered approach.
Experienced working in patients' homes, hospitals, rehabilitation facilities, and clinical settings, providing compassionate care to individuals with disabilities and diverse medical needs. Certified in CPR, First Aid, OSHA, and Hazmat training.
A dependable, hardworking, and highly motivated professional who is eager to transition into a new field. Although my direct experience may be outside the position I am applying for, I am a quick learner who adapts easily, embraces new challenges, and is committed to becoming a valuable asset to any organization.
Overview
20
20
years of professional experience
Work History
Director of Marketing /Physician Liaison
Primecare O&P
Las Cruces, NM
11.2015 - Current
- Built strong relationships with Doctors and medical professionals and influencers.
- Developed comprehensive marketing plans in alignment with overall business goals and objectives.
- Implemented CMS documentation guidelines
- Educate physicians on proper CMS documentation guidelines in order for the patients to qualify for services.
- Educate physicians on prosthetic services and outcomes
- Fit patients with orthotic devices in Hospital and rehabilitation facilities .
Area Sales Manager/Home Health Aide
Encompass Home Health
Las Cruces, NM
08.2006 - 11.2015
- Worked my way up from home health aid working 2 days a week to a full time position in 2012 as a sales area manager .
- Collaborated with healthcare providers to build strong partnerships that expanded referral networks.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
- Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
- Monitored patient vital signs and reported changes to healthcare professionals.
- Educated families on care techniques and health management strategies.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted disabled clients to support independence and well-being.
Patient Care Technician
Fresenius Medical Care Dialysis
Las Cruces, NM
08.2006 - 04.2012
- Worked M,W,F
- Documented service reports and maintenance logs in compliance with regulatory standards.
- Conducted preventive maintenance and repairs on biomedical equipment to ensure optimal performance.
- Daily System Monitoring: Checking gauges, pressures, and water softeners daily to ensure the water treatment loop is running smoothly before patient treatments.
- Monitored vital signs, documenting changes to inform healthcare team of patient status.
- Testing for Chlorine and Chloramines: Performing highly critical daily or pre-treatment tests to ensure these chemicals (which can destroy red blood cells) are completely removed by the carbon tanks.
- Bacterial and Endotoxin Testing: Routinely gathering water samples to test for bacterial levels and endotoxin to prevent waterborne illnesses or infections.
- Equipment Maintenance: Changing filters, monitoring conductivity, and conducting system disinfection according to facility protocols and manufacturer guidelines.
- Strict Meticulously logging all testing data, equipment maintenance, and meter readings to maintain regulatory compliance.
- Alarm Monitoring the water system for visual and audible alarms, and taking immediate action if values fall outside of safe parameters.
- Ensuring the water used in hemodialysis is pure operate,monitor, and maintain water purification systems (like Reverse Osmosis), conduct strict chemical and microbiological testing—particularly for chlorine, chloramines, and bacteria—and document the results to strictly meet AAMI and CMS safety standards.
- Monitored patient vitals and dialysis machine performance during treatment sessions.
- Assisted patients in understanding treatment processes and addressing concerns effectively.
- Reduced infection risk by strictly adhering to all infection control protocols and properly disposing of biohazard materials.
Education
High School Diploma -
Foothills High School
Albuquerque, NMSkills
- Water quality testing
- Sample collecting
- Chemical handling proficiency
- Problem-solving
- Customer relations
- Market planning and execution
- Customer service
- Patient care
- Relationship building
- First aid and safety
- Documentation and reporting
- Adaptive learning
- Professionalism
- Reliability
Languages
English
Full Professional
Timeline
Director of Marketing /Physician Liaison
Primecare O&P
11.2015 - Current
Area Sales Manager/Home Health Aide
Encompass Home Health
08.2006 - 11.2015
Patient Care Technician
Fresenius Medical Care Dialysis
08.2006 - 04.2012
High School Diploma -
Foothills High School