Jonathan Carter
Vidor,TX
Summary
Assistant Sales Manager with demonstrated record of success as sales team leader with exceptional relationship-building skills, persuasive communication style and motivational approach. Highly experienced with the cellular market and proven talent in learning new products, services and processes quickly.
Overview
12
12
years of professional experience
Work History
Assistant Sales Manager
ATT Mobily LLC
02.2020 - 11.2024
- Consistently directed my team to execute on sales metrics and meet our goals, which we were recognized as the top performing location in South Texas for 4 times
- Coached and documented my team based on their behavioral execution of these metrics
- Handled several additional task such as counting entire store inventories at least twice a month, as well as counting and maintaining both serialized equipment and finances
- Deescalated high end situations and found resolutions to ensure customer satisfaction
- Recognized for increasing customer satisfaction by over 30% in a month and maintaining it
- Recognized for increasing broadband and TV sales by over 50% in a few months and maintaining it.
Retail Sales Consultant (RSC)
ATT Mobily LLC
06.2015 - 02.2020
- Regularly recognized as a top performer in our sales metrics including selling DirecTV, Home Internet, and various forms of mobile services
- Constantly executed on additional task such as inventory management and in person business meetings
- Achieved several recommendations for promotions including up to Assistant sales manager.
Sales Associate
Sears Robuck Co
02.2014 - 02.2020
- Work pos, keep the environment neat and clean, actively seek and engage customers with a positive demeanor, being knowledgeable about the benefits and uses of products and services offered
- Regularly met sales goals and a top associate of electronics department
- Transferred from Selingsgrove, PA
Sales Associate
Sears Robuck Co
03.2013 - 01.2014
- Work pos, keep the environment neat and clean, actively seek and engage customers with a positive demeanor, being knowledgeable about the benefits and uses of products and services offered
- Regularly met sales goals and a top associate of electronics
- Transferred to Fredericksburg, VA
Education
G.E.D. -
Adult Learning Center - Buckhannon, WV
01.2009
Skills
- Team building and development
- Revenue monitoring
- Sales strategy development
- Sales team evaluations
- Data reporting
- Product shipping procedures
- Operations
- Relationship building and management
- Sales expertise
- Sales team supervision
- Goals and performance
- Documentation skills
Accomplishments
- Documented and resolved customer satisfaction which led to greater retainment of our customers.
- Supervised team of 8-17 staff members.
- Achieved higher sales by completing leading with accuracy and efficiency.
Timeline
Assistant Sales Manager
ATT Mobily LLC
02.2020 - 11.2024
Retail Sales Consultant (RSC)
ATT Mobily LLC
06.2015 - 02.2020
Sales Associate
Sears Robuck Co
02.2014 - 02.2020
Sales Associate
Sears Robuck Co
03.2013 - 01.2014
G.E.D. -
Adult Learning Center - Buckhannon, WV
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