Jonathan Casaccio
Bloomingdale,IL
Summary
Experienced customer service professional with over ten years of experience. Adept at working independently and collaboratively, excelling in fast-paced environments. Efficiently manages merchandise and demonstrates success in negotiating with vendors and adhering to policies and procedures, leveraging market knowledge to drive results.
Overview
18
18
years of professional experience
Work History
Consultant
JMCC LLC
Chicago, IL
09.2024 - Current
- Managed project teams to ensure successful completion of projects within budget and timeline.
- Oversaw daily banking functions including deposits, transfers, payments.
Store Manager / Executive Buyer
Leamington Foods
Chicago, IL
08.2007 - 07.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Implemented efficient systems for tracking stock movement.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Developed relationships with suppliers to negotiate better prices.
- Managed inventory tracking and physical inventory counts to minimize loss.
Frozen and Dairy Associate
Butera Finer Foods
Roselle , IL
11.2006 - 11.2007
- Grocery / Stock position
- Assisted in maintaining store shelves and displays, ensuring items were properly stocked and labeled.
Education
High School Diploma -
College of DuPage
Glen Ellyn, IL05-2009
Skills
- Strategic Policy planning
- Customer Service Relations
- Negotiations
- Theft Prevention
- Implementing new polices
- Interpersonal Communication
- Payroll & Scheduling
- Human Resources
- Inventory Control
- Merchandizing Cost of Goods
References
References available upon request.
Timeline
Consultant
JMCC LLC
09.2024 - Current
Store Manager / Executive Buyer
Leamington Foods
08.2007 - 07.2024
Frozen and Dairy Associate
Butera Finer Foods
11.2006 - 11.2007
High School Diploma -
College of DuPage
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