Jonathan Ceballos
I.T Specailist
San Antonio,TX
Summary
Methodical IT Administrator with 9 years maximizing human and technical resource contributions to optimize business operations. Proponent of integrating emerging technologies to heighten IT activity efficiency. Dedicated to enhancing service outcomes and reducing response times to safeguard consistent trouble shooting operations.
Seasoned System Administrator with 9-year background in Information Technology. Progressive experience marked by continuous contributions above and beyond requirements. Career achievements in large-scale software deployments, network buildouts and data security.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
IT Administrator
Chaparral Wireless
Chacon, NM
07.2021 - 03.2023
- Proposed IT spending plans, determining maximally impactful business enhancements while minimizing wasteful spending.
- Oversaw on-site IT engineer dispatch plans, creating pre-defined response scenarios for common malfunctions and service calls for types for tower workers
- Organized staffing plans for newly opened tower locations, organizing, inventory equipment in unison.
- Assessed business requirements to forecast annual, weekly,monthly budgetary operational costs.
- Certified Tower Instructor. Licensed
- Developed multi-site IT execution strategies, aligning work orders at [23] locations to effectively align available resources with new service data.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Implemented, developed and tested installation and update of file servers, radio's, print servers and other application servers.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Author of (Best SEO 2021.) ASIN#B08LD5598K
Tower Climber
Chaparral Wireless
Chaparral, NM
07.2021 - 03.2023
- Coordinated maintenance and responded to repair calls for assigned sites.
- Built extensive knowledge working with testers and diagnostic tools.
- Changed out Radios for [32] sites.
- Performed Multiple installations per week.
- Performed tower construction at heights of 150-300 feet while maintaining focus on safety.
- Calibrated and aligned components using scales, gauges and other measuring instruments.
- Built and installed sites per customer specs and maintained safe work environment daily
IT Technician
Trend Communications
Odessa, TX
06.2017 - 12.2020
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Maintained office PCs, networks and mobile devices.
- Monitored systems in operation and quickly troubleshot errors.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and 3rd party devices.
- Remote accessed devices trouble shooting.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Linked computers to network and peripheral equipment.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Set up and maintained user accounts and client access.
- Followed detailed operational process and procedures to appropriately analyze, escalate and assist in remediation of information security incidents.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
- Executed technology implementation projects with minimal downtimes and business disruptions.
- Recovered critical information from data back ups to restore functionality.
- Recommended new and replacement hardware and software purchases.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
Education
Bachelor of Science - IT Administrator
Western Technical College
El Paso, TX 06.2015 - 08.2017
Skills
Hardware knowledge
Program installations
Infrastructure planning
Product development
Technical Analysis
System upgrades
Servers expertise
Planning and Coordination
G-Suite
Analytical and Critical Thinking
Maintenance and Repair
Interpersonal Communication
https://tinyurl.com/4tpdbrft
Here is my book that I had written at the end of 2020 about SEO.
Timeline
IT Administrator
Chaparral Wireless
07.2021 - 03.2023
Tower Climber
Chaparral Wireless
07.2021 - 03.2023
IT Technician
Trend Communications
06.2017 - 12.2020
Bachelor of Science - IT Administrator
Western Technical College
06.2015 - 08.2017