Jonathan Cervantes
Fort Wayne,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Sales Manager
Freebies Fireworks
02.2021 - 09.2024
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Business Analyst Intern
Ash Brokerage
05.2023 - 07.2023
- Enhanced project efficiency by identifying process improvements and implementing necessary changes.
- Assisted in data analysis and interpretation to support business decision-making processes.
- Collaborated with cross-functional teams to gather, analyze, and document business requirements.
- Developed detailed reports for management, providing insights into project progress and potential opportunities.
- Improved team collaboration by organizing regular status update meetings and maintaining clear channels of communication among team members.
Sales Associate
Lowes Home Improvment
09.2022 - 07.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
BBA - Managment
Indiana Tech
Fort Wayne, IN05.2027
High School Diploma -
Bishop Luers High School
Fort Wayne, IN05.2023
Skills
- Multitasking Abilities
- Customer Service
- Time Management
- Spanish Fluency
- Team Working Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Business Analyst Intern
Ash Brokerage
05.2023 - 07.2023
Sales Associate
Lowes Home Improvment
09.2022 - 07.2023
Sales Manager
Freebies Fireworks
02.2021 - 09.2024
BBA - Managment
Indiana Tech
High School Diploma -
Bishop Luers High School
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