Jonathan Chavez

Envoy Air Inc.

04.2023 - Current

Managed all aspects of loading, unloading, and sorting baggage and cargo promptly.
Facilitated transport of items to/from aircraft, terminal, and bagroom efficiently.
Ensured safe and on time departures through working with a sense of urgency and communicating with flight crews and customer service agents.
Maintained cleanliness of cabin interiors with specialized equipment and supplies.
Utilized equipment such as beltloaders, tugs, and GPUs for operational support.
Operated manual equipment including water trucks and lavatory service carts effectively.
Safely performed de-icing procedures for aircraft.
Executed pushes and towings of aircraft according to the needs of the operation.
Oversaw weight and balance management and ensured ramp operations are being performed safely and smoothly for all aircraft as Crew Chief.
Ensured baggage sortation and performed all duties of bagroom using applications such as Prime and rerouting baggage through Deviate.
Increased on-time performance through proactive identification and resolution of potential issues prior to departure such as missing equipment or personnel.
Provided mentorship to new hires, resulting in quicker integration into the team's workflow and increased productivity levels among new agents.
Streamlined aircraft turnaround times through efficient coordination of ground support equipment and personnel.
Reduced workplace injuries by conducting regular safety meetings and promoting adherence to company policies.