Overview
Work History
Education
Skills
Awards
Timeline
Generic

Erica Thomas

New Orleans,LA

Overview

6
6
years of professional experience

Work History

Full Time Team Associate

Walmart
06.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Created appealing displays for routine arrangements and special promotions.
  • Learned all required tasks quickly to maximize performance.
  • Guided customers in finding appropriate merchandise.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.

Part Time Associate

Hobby Lobby
06.2020 - 08.2022
  • Managed efficient cash register operations.
  • Prioritized helping customers over completing other routine tasks in store.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.

Crew Lead

AMC Theatres Westbank Palace 16
10.2018 - 08.2019
  • Collaborated with other Crew Leads to share best practices, driving continuous improvement across teams.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.

Education

Southeastern Louisiana University
Hammond, LA
12.2022

High School Diploma -

Edna Karr High School
New Orleans, LA
05.2019

Skills

  • Service Excellence
  • Communication
  • Social Skills
  • Team Work
  • Consistent
  • Reliable
  • Dependable

Awards


  • Principal's Honor Roll
  • Dean's List
  • Associate of the month

Timeline

Full Time Team Associate

Walmart
06.2023 - Current

Part Time Associate

Hobby Lobby
06.2020 - 08.2022

Crew Lead

AMC Theatres Westbank Palace 16
10.2018 - 08.2019

Southeastern Louisiana University

High School Diploma -

Edna Karr High School

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Erica Thomas