Jonathan Christovao De Mello
Pompano Beach,FL
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
2
2
years of professional experience
Work History
Cashier Supervisor
CVS
10.2021 - 06.2023
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Maximized efficiency in checkout lines by effectively managing cashier schedules during peak hours.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Optimized store performance by coordinating with other department supervisors to ensure seamless communication and teamwork.
Food Runner
Black Rock
10.2021 - 12.2021
- 1. Collaborated well with other food runners to deliver orders accurately.
- 2. Delivered correct food items to tables according to order documentation.
- 3. Cleaned and sanitized food preparation and serving areas.
- 4. Greeted customers and provided outstanding customer service.
- 5. Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Busser
Bahama Breez
06.2021 - 12.2021
- 1 . Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- 2. Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- 3. Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- 4. Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
Education
No Degree - High school
Alexandria Public School High School
3330 King St, Alexandria, Va 2230206.2021
Skills
- Communication skills
- Adaptation to Fast Pace environment
- Store operations
- Customer Service
- Team Leadership
- Cash handling and management
- Employee Training
- POS System Operation
- Cash Register Operation
- Customer Service Management
Goals
Currently planning on attending school for Cyber Security and after Completing my first set my second Goal is to attend but furthermore accomplish Trade school to become a Medical Technician.
Availability
availability is currently open
Additional Information
Hello To anyone reading this My name is Jonathan De Mello, I'm Currently a 21 year old, I was born in Rio De Janeiro. I Moved to America at 9 Years of age with My Mother & My Sister back in 2012 lived part of my life In the united states, I plan on going to school for two of my passions & I have an undying motivation to always improve myself along with that I have an unshakable urge to surpass my Limits & Accomplish my life Goals.
Languages
Portuguese
Native or Bilingual
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier Supervisor
CVS
10.2021 - 06.2023
Food Runner
Black Rock
10.2021 - 12.2021
Busser
Bahama Breez
06.2021 - 12.2021
No Degree - High school
Alexandria Public School High School