Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jonathan Clark

Olympia,WA

Summary

Dynamic sales professional with a proven track record at Lowe's, adept in CRM systems and effective upselling techniques. Excelled in enhancing brand recognition and sales closing strategies, leading to significant revenue growth. Renowned for addressing customer concerns with empathy and precision, fostering lasting relationships. Demonstrates leadership in training new employees, underlining a blend of hard and soft skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience

Work History

Pro Sales Specialist

Lowe's
Olympia, WA
05.2018 - 02.2025
  • Completed day-to-day duties accurately and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Addressed product and service issues successfully in a collaborative environment.
  • Coordinated inventory management efforts to support uninterrupted operations.
  • Delivered knowledgeable and friendly service to resolve problems effectively.
  • Recognized by management for providing exceptional customer service.
  • Provided leadership and training for new agents regarding industry best practices and company policies.
  • Provided product demonstrations to potential customers in a professional manner.
  • Operated register and managed cash transactions.
  • Assessed customer demands to suggest most suitable options.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Increased product and service sales by engaging customers with a systematic and planned approach.
  • Maintained accurate records of customer interactions using CRM software.
  • Acquired lead opportunities through diverse methods including cold calls, emails and network events.
  • Fostered and preserved customer relations to encourage recurring sales.

Deli Clerk

Safeway
Olympia, WA
08.2017 - 12.2017
  • Maintained product freshness by adhering to daily stocking routines.
  • Executed meal production per standardized guidelines and individualized requests.
  • Maintained workplace safety by consistently operating machinery within prescribed guidelines.
  • Ensured proper display of pricing information across counters and cases.
  • Handled products with precision, maintaining freshness and minimizing shrink.
  • Handled customer grievances swiftly, maintaining professionalism throughout.
  • Contributed to regular meetings aimed at resolving operational concerns and setting performance goals.
  • Exhibited a welcoming demeanor to greet customers effectively.

Education

Culinary Certification -

Le Cordon Blue
Tukwila, WA
10-2013

High School Diploma -

Yelm High School
Yelm
05-2012

Some College (No Degree) - Computer Science

South Puget Sound Community College
Olympia, WA

Skills

  • Experience with CRM Systems
  • Effective Upselling Techniques
  • Market Competitor Analysis
  • Brand Recognition Strategies
  • Sales Closing Strategies
  • Skilled in Addressing Customer Concerns

Affiliations

  • Cooking
  • Video Games
  • Outdoors Activities
  • Lego Collector

Timeline

Pro Sales Specialist

Lowe's
05.2018 - 02.2025

Deli Clerk

Safeway
08.2017 - 12.2017

Culinary Certification -

Le Cordon Blue

High School Diploma -

Yelm High School

Some College (No Degree) - Computer Science

South Puget Sound Community College
Jonathan Clark