Jonathan Cowan
Los Angeles,CA
Summary
Dynamic and results-oriented professional with a proven track record at The Woods WeHo, adept in client relationship development and financial account reconciliation. Excelled in multi-tasking and problem-solving, significantly enhancing customer satisfaction and operational efficiency. Skilled in cash handling accuracy and maintaining strong verbal and written communication.
Overview
8
8
years of professional experience
Work History
Sales Associate
The Woods WeHo
West Hollywood, CA
09.2023 - 07.2025
- Greeted customers and provided exceptional customer service.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Processed credit card transactions quickly and securely.
- Assessed customer needs to provide assistance and information on product features.
- Upsold additional items based on customer interests and needs.
- Collected payments and provided accurate change.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Placed special orders or called other stores to find desired items.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Sales Associate
Medmen
West Hollywood
07.2022 - 12.2022
- Simplified purchase procedures through effective client education.
- Placed special orders or called other stores to find desired items.
- Fostered strong client connections resulting in repeat business opportunities.
- Supported the development of employee understanding in organizational procedures and product information.
- Collaborated with upper management to enact changes in visual displays, maintaining approved conditions throughout the workday.
- Uncovered improvement areas to elevate team performance.
Production Coordinator / Set PA
5 Points Production
11.2018 - 10.2019
- Managed inventory of office supplies, ensuring timely restocking to meet demand.
- Managed expense tracking and account reconciliation for maintaining accurate financial records.
- Delivered swift solutions to ensure consistent customer contentment.
- Managed organization of physical files and digitized records for efficient updating.
- Coordinated production schedules to ensure timely delivery of projects.
- Managed day-to-day tasks assigned by Producer ensuring deadlines are met consistently.
Front End Manager
Bonglio & Bread
09.2017 - 10.2018
- Guided 5-person team to enhance productivity and meet company goals.
- Executed everyday departmental responsibilities including maintaining inventory levels, re-merchandising products, marking down prices, facilitating item transfers and conducting light cleaning.
- Balanced cash transactions, maintaining security of cash drawer.
- Engaged frequently with vendors, planners, distributors and buyers to assess stock requirements.
- Streamlined environments for optimal efficiency and health compliance.
Caretaker
Bluestone Bed & Basecamp
04.2017 - 10.2018
- Performed thorough upkeep of rooms through detailed servicing.
- Maintained weekly service for 26 rooms as part of a three-member team.
- Sustained cleanliness and shine of building's entrance glass for optimal appearance.
- Assumed responsibility for assigned building keys, master keys, and access cards.
Education
High School Diploma -
Onteora High School
Boiceville, NY06.2015
Skills
- Financial Account Reconciliation
- Accounts Payable Management
- Data management
- Detail-Oriented Planning
- Client Relationship Development
- Strong Verbal and Written Skills
- Proficient in Multi-Tasking
- Organizing and Categorizing
- Problem-solving
- Calm demeanor
- Cash handling accuracy
References
References available upon request.
Timeline
Sales Associate
The Woods WeHo
09.2023 - 07.2025
Sales Associate
Medmen
07.2022 - 12.2022
Production Coordinator / Set PA
5 Points Production
11.2018 - 10.2019
Front End Manager
Bonglio & Bread
09.2017 - 10.2018
Caretaker
Bluestone Bed & Basecamp
04.2017 - 10.2018
High School Diploma -
Onteora High School
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