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Seasoned Customer Service Supervisor with 16 years of experience in team leadership, policy implementation, and issue resolution. Expert in mentoring staff, optimizing service processes, and managing customer disputes to ensure satisfaction. Seeking to leverage supervisory skills and a track record of continuous improvement in a Customer Service Supervisor role.

 Qualified Bus Driver at 18 year old, now with over 18 months of experience in safe passenger transportation. Well-versed in maintaining efficient route times while retaining diligent focus on safety and security. Solid foundation of knowledge, including mastery of many different vehicle types as well as over 40+ routes across four different depots in West Yorkshire. 


  I am good at multitasking/ communication skills
  I stay calm under pressure or stressful situations
  Attention to detail
  Great listening
  Understanding people

Safety-oriented professional systematic about assessing and improving worker conditions through short- and long-term monitoring strategies. Highly analytical, observant and skilled at identifying and resolving diverse concerns. Excellent inspection and documentation skills.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Safety-minded professional proudly demonstrating a background delivering key reports that identify risk and promote solutions. A extensive Safety Manager known for creating effective training programs and implementing processes that have reduced accidents on the job.

Organized and detail-oriented professional with strong IT skills and a proven track record in both independent and team environments. Exceptional communication, leadership, and customer service abilities contribute to effective problem-solving and risk assessment. Maintains safety compliance while thriving under pressure and prioritizing tasks efficiently. Committed to continuous learning and excellence in executing verbal and written instructions.

Dynamic professional with a proven track record at Greenville County School, excelling in effective communication and problem-solving. Adept at ensuring safety and efficiency, I consistently deliver results while managing time effectively. A fast-paced learner, I thrive in challenging environments, demonstrating leadership and a commitment to customer service excellence.

Jonathan Cowles

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Bus Driver

Manager

Bicycle Technician

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Engineering -

High School -

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Bus Driver

Bicycle Technician

Manager

Engineering -

High School -

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