Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jonathan Cox

Virginia Beach,Virginia

Summary

Seasoned installation and repair technician setting up, configuring and maintaining diverse telecommunications systems. Excellent relationship-building and problem-solving skills with demonstrated success in working both alone and as part of team. Good communicator and prioritizer.

Overview

11
11
years of professional experience

Work History

Telecommunications Technician

Wavelength technologies
, United States
05.2020 - Current
  • My expertise encompasses comprehensive infrastructure cabling solutions, specializing in Cat5, Cat6, coaxial, and both single-mode and multi-mode fiber optics
  • I possess extensive experience in OSP and ISP installations, with a focus on aerial fiber infrastructure
  • These services are tailored to meet the connectivity needs of diverse clientele in commercial and government sectors.
  • Installed and maintained telecommunications systems, including routers, switches, and related hardware.
  • Read and interpreted technical drawings, maps and blueprints prior to starting tasks.
  • Managed project timelines and budgets for telecommunications installations and upgrades.
  • Managed installation of fiber optic cables and systems, ensuring compliance with industry standards.
  • Performed physical installation of fiber optic cables in various locations, including aerial and underground.
  • Installed, terminated and spliced copper, coaxial, fiber optic cables for various applications.
  • Provided technical assistance in the installation of coaxial cables and fiber optics lines.
  • Installed and terminated coaxial, fiber optic, and category 5 cable in accordance with industry standards.
  • Performed installation, testing and troubleshooting of fiber optic cables in a central office environment.
  • Installed various types of wires such as coaxial cable, twisted pair cable, fiber optic cable and other related materials.

Maintenance Management Specialist

United States Marine Corps
Virginia Beach, United States
11.2019 - Current
  • Ensuring that the units equipment readiness is above 80 percent at all times in order to deploy at a moments notice
  • In order to uphold maintenance readiness I was required to utilize many different maintenance software and programs as well as having knowledge in the large array of mission essential gear
  • Planned, scheduled, and coordinated routine maintenance activities with other departments.
  • I was expected to routinely inspect different fields of maintenance commodities and communicate to section chiefs what needed to be done to complete the mission and uphold standards.
  • Maintained accurate records of all equipment repairs, inventory levels, and budget expenditures.
  • Created detailed reports outlining completed work orders for management review.

Retail Manager

Smoke Shack
, United States
10.2013 - 05.2022
  • Resolved customer complaints in a timely manner with a focus on satisfaction.
  • Maintained positive relationships with customers by providing exceptional service.
  • Supervised staff to ensure customer satisfaction and proper performance of duties.
  • Performed regular price checks on competitor stores in order to remain competitive.
  • Maintained cleanliness standards throughout the store by delegating tasks to staff members.
  • Managed daily operations of the store, including opening and closing procedures.
  • Developed strategies for increasing sales and improving customer service.
  • Conducted inventory management activities such as receiving shipments and maintaining stock levels.
  • Organized promotional events to increase brand awareness and drive sales growth.
  • Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
  • Met or exceeded fiscal sales goals, maximizing operating budgets.
  • Maintained high standards of store presentation and visual merchandising.

Education

High School Diploma -

Chesapeake Bay Academy
06.2012

Skills

  • Fiber Optic Cable
  • Copper Cabling
  • Maintenance Management
  • Device Installation
  • Troubleshooting and resolution
  • Data Center Operations
  • Telecom Infrastructure
  • Time management abilities
  • Time Management
  • Attention to Detail

References

References available upon request.

Timeline

Telecommunications Technician

Wavelength technologies
05.2020 - Current

Maintenance Management Specialist

United States Marine Corps
11.2019 - Current

Retail Manager

Smoke Shack
10.2013 - 05.2022

High School Diploma -

Chesapeake Bay Academy

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Jonathan Cox