Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. Seasoned Telecommunications professional adept at working with ribbon and loose tube cables. Operates equipment, uses hand and power tools and takes measurements. Excellent prioritization, time management and multitasking abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Traveling Fiber Splicer
Treton Inc.
11.2023 - Current
Built splice cases to enclose exposed transmission lines.
Minimized signal loss by accurately testing and analyzing optical power levels after splicing activities.
Performed repairs on severed fiber cables to restore to complete functionality.
Performed Fusion splicing on both singlemode and multimode fibers.
conducted testing and analysis using OTDR, power meter, and light source tools to verify splice quality and troubleshooting issues.
Read and interpret work orders,fiber network drawings, and splice diagrams to execute precise fiber routing and effective splicing
Field Technician II
Samsung Electronics America/TWS
01.2022 - 11.2023
Performed preventative maintenance on equipment and systems to ensure optimal performance
Provided technical support to customers via phone, email and in person
Installed software applications according to customer specifications
Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components
Repaired faulty electronic equipment using specialized tools such as soldering irons or oscilloscopes
Assisted in developing training plans for technicians on the use of new technology
Conducted site surveys for new installations, including evaluation of existing infrastructure and installation requirements
Maintained inventory of parts and supplies used for repairs and service calls
Identified potential safety hazards related to job tasks and took appropriate action to eliminate them.
Improved network performance by skillfully splicing fiber optic cables in various environments.
Construction Worker
Riddle Construction
01.2017 - 01.2022
Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding
Mixed concrete, mortar and other materials to prepare building material
Operated a variety of tools to excavate, move and grade earth for foundations, trenches and roads
Operated hand tools and power tools safely to complete projects efficiently
Inspected parts for accuracy using precision measuring instruments
Organized materials in storage areas according to established procedures
Developed and implemented construction plans for projects, ensuring compliance with all applicable codes and regulations.
<ul>
<li>Managed and prioritized service requests to meet customer deadlines and expectations. Maintain detailed written records, and provide audit reports on customer equipment. Update asset databases and other internal systems. Rack and stack customer equipment in data center environments, and install circuits requiring advanced fiber terminations using a fusion splicer. Set up telecom cabinets, fiber trays, and cage wiring for customer equipment. Perform installation, testing, and modification of cross-connects, including coax, fiber, twisted pair copper, and other cabling, according to SOPs. Support standard data center cross-connect work orders (installs, terminations, modifications). Install 'across-connect' circuits, such as switched or multiplexed circuits. Troubleshoot fiber and copper circuits, and collaborate with the networking team as needed. Work with customers to resolve issues, supporting standard testing and installations of their assets. Regularly communicate with customers, providing updates and troubleshooting support. Deliver exceptional customer service, and raise any issues to the appropriate teams. Provide on-site support, including access control, and escorting services for customers. Support customers with inbound and outbound shipments, including inventory management, and staging.</li>
</ul> at Equinix Data Center<ul>
<li>Managed and prioritized service requests to meet customer deadlines and expectations. Maintain detailed written records, and provide audit reports on customer equipment. Update asset databases and other internal systems. Rack and stack customer equipment in data center environments, and install circuits requiring advanced fiber terminations using a fusion splicer. Set up telecom cabinets, fiber trays, and cage wiring for customer equipment. Perform installation, testing, and modification of cross-connects, including coax, fiber, twisted pair copper, and other cabling, according to SOPs. Support standard data center cross-connect work orders (installs, terminations, modifications). Install 'across-connect' circuits, such as switched or multiplexed circuits. Troubleshoot fiber and copper circuits, and collaborate with the networking team as needed. Work with customers to resolve issues, supporting standard testing and installations of their assets. Regularly communicate with customers, providing updates and troubleshooting support. Deliver exceptional customer service, and raise any issues to the appropriate teams. Provide on-site support, including access control, and escorting services for customers. Support customers with inbound and outbound shipments, including inventory management, and staging.</li>
</ul> at Equinix Data Center