Jonathan Cron
Kernersville,NC
Summary
Award-winning experienced Technical Consultant focused on sustainable design, implementation, and automation. Highly effective at working with teams of vendors, government, and contract personnel to accomplish projects on-time and according to cost constraints.
Graduated with an MBA at the top of the class with a concentration in Information Systems, volunteered as an MBA Graduate Student Ambassador, and received two leadership awards on graduation day.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Technical Consultant
Apex Systems, US Army
05.2016 - Current
- Awards: Employee of the week numerous times.
- Managed team projects.
- Developed complex scripts for systems automation.
- Researched and adopted new technologies to add value to existing offerings.
- Collaborated with upper management to drive strategy and implement new processes.
- Collaborated with stakeholders to transform client requirements into turnkey solutions.
- Developed technical requirement documentation for new software products.
- Collaborated with stakeholders to transform client requirements into turnkey solutions.
- Recommended technology upgrades to improve client security.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Organized system operating procedures to strengthen controls.
- Maintained authoritative knowledge through continued education and ongoing training.
Systems Engineer/Contractor
TEKsystems
03.2016 - 05.2016
- Contracted through Dynamic Quest.
- Designed the architecture to build hosts, virtual machines, domain controllers, file and print servers
- Created PowerShell scripts and batch files to run common tasks more efficiently, and in some cases saving substantial time.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
- Supported system users, educating employees on troubleshooting and problem-solving protocols.
IT Consultant/Architect
MDI Group
09.2015 - 02.2016
- CB5 IT services contractor through MDI Group
- Supported large Fortune 500 and Global 1000 companies
- Managed technical projects.
- Communicated with customers and contractors to incorporate input into project designs.
- Wrote technical documentation for Active Directory migrations and SSO solutions.
- Attended team meetings to resolve technical and project issues and review project schedules.
Senior Engineer
Dobson Technologies
06.2014 - 09.2015
- Awards: MVP Award and Employee of the Year for 2014 for Outstanding Customer Service - Keynote Speaker: Mayor of Oklahoma City, Mick Cornett.
- Served a wide customer base with varying infrastructures and technology: Government, Legal, Dental, Transportation, Insurance, Finance, and Non-profit entities.
- Analyzed and interpreted customer requirements to develop engineering solutions.
- Established and maintained productive working relationships with stakeholders.
- Mentored and coached entry-level and junior engineers to improve talent and boost skill levels.
- Promoted teamwork and demonstrated effective communication skills to improve collaboration among personnel.
Sr. Support Engineer
Dell
07.2012 - 06.2014
- Provided VMware support, Citrix Xen Server, and AppAssure backup solutions.
- Supported enterprise infrastructures chassis and rack systems for large well-known companies to small.
- Implemented technical solutions to solve customer issues and increase satisfaction.
- Documented technical issues and solutions to enable tracking history and maintain accurate logs.
- Received seven industry-level professional certifications
System Administrator
Case & Associates
09.2010 - 10.2012
- Awards: Received crystal cube award for creating water billing database saving several days of work per month
- Negotiated vendor contracts
- Managed server systems: planned, installed, and maintained servers, storage arrays, document storage environment, networks, database development and management, intranet site, and desktop support.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
Database Administrator
City of Owasso
07.2008 - 09.2010
- Awards: Character award for integrity
- Leadership role: voted as Vice-President of Employee Association with automatic rider as President the next year.
- Supported the City of Owasso: Police, Fire, 911, Public Works and City Hall.
- Developed and updated databases to handle city data.
- Maintained city website.
- Facilitated the water billing pay site.
- Managed servers, security, and networking.
- Worked with staff to develop and implement procedures to prevent data loss and maximize system availability.
Information Technology Manager
CHS Inc
03.2005 - 06.2008
- Consulted, planned, designed, developed, installed and managed technical infrastructure for Fortune 500 company using SDLC concepts.
- Built two independent systems from scratch across multiple locations and worked on merger projects.
- Created database used for multimillion dollar oil & gas contracts and trained employees.
- Negotiated vendor contracts.
- Successfully engineered and designed remote desktop system for communication efficiencies and less expensive hardware.
- Researched and recommended innovative and automated approaches to routine tasks.
- Managed groups of employees during infrastructure construction phases
Education
MBA - Information Systems
University of North Carolina
Greensboro05.2023
No Degree - Technology, Network Engineering Management
Computer Learning Center
Hurst11.2000
Master of Science - Business, Marketing/Management
Oklahoma State University
Stillwater, OK12.1993
Skills
- Leadership Skills
- Communication Skills
- Systems Infrastructure Design
- Effective Multitasking
- Cost Management
- Coaching and Mentoring
- Quality and Compliance Standards
- Project Management
- Stakeholder Relations
Certification
- MCSE
- MCP + I
- CCA
- Security +
- Storage +
- VCP-DCV
Timeline
Technical Consultant
Apex Systems, US Army
05.2016 - Current
Systems Engineer/Contractor
TEKsystems
03.2016 - 05.2016
IT Consultant/Architect
MDI Group
09.2015 - 02.2016
Senior Engineer
Dobson Technologies
06.2014 - 09.2015
Sr. Support Engineer
Dell
07.2012 - 06.2014
System Administrator
Case & Associates
09.2010 - 10.2012
Database Administrator
City of Owasso
07.2008 - 09.2010
Information Technology Manager
CHS Inc
03.2005 - 06.2008
MBA - Information Systems
University of North Carolina
No Degree - Technology, Network Engineering Management
Computer Learning Center
Master of Science - Business, Marketing/Management
Oklahoma State University