Jonathan Cuatt

• Resolved customer complaints in a timely manner.
• Provided feedback to employees regarding their performance in order to improve productivity.
• Addressed any issues that arose during the shift in a proactive manner.
• Assisted customers with product selection when needed.
• Communicated clearly with employees regarding job duties, expectations, and policies.
• Provided on-the-job training to new staff members.
• Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
• Maintained accurate records of daily transactions and deposits.
• Served as a role model for other employees by demonstrating professional behavior at all times.
• Assigned tasks to team members based on their strengths and skill sets.

• Resolved customer complaints in a timely manner.
• Provided feedback to employees regarding their performance in order to improve productivity.
• Addressed any issues that arose during the shift in a proactive manner.
• Assisted customers with product selection when needed.
• Communicated clearly with employees regarding job duties, expectations, and policies.
• Provided on-the-job training to new staff members.
• Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
• Maintained accurate records of daily transactions and deposits.
• Served as a role model for other employees by demonstrating professional behavior at all times.
• Assigned tasks to team members based on their strengths and skill sets.
• Ensured all safety and sanitation regulations were met throughout the shift.

I was unemployed due to the Covid-19 Pandemic causing the restaurant I worked at to close.

• Collaborated with management on developing strategic plans for achieving business goals.
• Supervised daily operations including scheduling shifts, assigning duties.
• Maintained up-to-date knowledge of company products and services.
• Organized training sessions for new hires to familiarize them with the workplace environment.
• Established processes for monitoring customer satisfaction levels.
• Developed a system for tracking inventory and ordering supplies as needed.
• Monitored employee attendance records, timekeeping, and payroll information.
• Communicated regularly with customers to gain insights into their needs.
• Maintained accurate records of sales transactions using point-of-sale systems.
• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Ensured compliance with safety regulations and company policies.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.