Jonathan Damaso Transito
Nashville,TN
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
11
11
years of professional experience
Work History
Laborer
Siteworks LLC
01.2025 - Current
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
Customer Service Representative
SYKES
03.2019 - 12.2023
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Responded to customer requests for products, services and company information.
Floor Associate
Sherwin Williams Co
01.2019 - 08.2019
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Service Agent
Enterprise Rent-A-Car
07.2018 - 08.2019
- Maintained well-developed relationships with customers and fellow employees.
- Demonstrated adaptability by quickly learning new systems, tools, and procedures as needed for optimal performance.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Truck Driver
Summit Construction Inc
04.2018 - 05.2018
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents.
Custodian Supervisor
Stratus Building Solutions
05.2014 - 03.2016
- Coordinated daily workflow through task prioritization and concise scheduling.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Increased efficiency of team by finishing up to 5 commercial buildings in a work day.
Education
Business Management -
Ensign College
Salt Lake CitySkills
- Energetic
- Good listener
- Microsoft applications proficiency
- Detail-oriented
- Excellent work ethic
- Teamwork
- Attention to detail
- Willingness to learn
Languages
Spanish
Personal Information
Title: Customer Service Agent
Languages
Spanish
Native or Bilingual
Timeline
Laborer
Siteworks LLC
01.2025 - Current
Customer Service Representative
SYKES
03.2019 - 12.2023
Floor Associate
Sherwin Williams Co
01.2019 - 08.2019
Service Agent
Enterprise Rent-A-Car
07.2018 - 08.2019
Truck Driver
Summit Construction Inc
04.2018 - 05.2018
Custodian Supervisor
Stratus Building Solutions
05.2014 - 03.2016
Business Management -
Ensign College
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