Jonathan DeJesus
Lead Retail Indirect Sales
Westport,MA
Summary
Enthusiastic Leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of identifying and developing employees. Motivated to learn, grow and excel within AT&T.
Overview
13
13
years of professional experience
3
3
Certificates
Work History
Lead Retail Indirect Sales
AT&T Mobility
02.2021 - Current
- Developed long-lasting partnerships with AR leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance local relationship with AR and ATTR.
- Developed processes to help improve operational efficiency and enhance sales productivity.
Area Retail Sales Manager
AT&T Mobility
02.2020 - 02.2021
- Built and strengthened cross-functional partnerships to improve sales success.
- Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Retail Sales Manager
AT&T Mobility
08.2017 - 02.2020
- Responsible for opening a new store in the Downtown Boston.
- Since taking over in Boston I have had 11 employees promoted.
- Currently part of Believe Boston (Positively Digital) and 2020 RSM HQ Insight Team.
- Co-Creator of NExcel Development Program for up and coming talent through New England.
- D.O.S.
- MVP for Q1 2018, Invitee to East Region Kickoff 2019, 2019 MDP Graduate.
AT&T Mobility
02.2017 - 08.2017
- Top 7 in New England in DIRECTV Submits per Opportunity and Traffic Count.
- Top 8 in New England in DIRECTV Posted per Opportunity and Traffic Count.
- Created and ran a program to develop RSCs for ARSM.
Loan Officer
Embrace Home Loans Inc
10.2011 - 04.2013
- Worked with families towards the goal of refinancing or purchasing a home.
- Reached out to families who were unaware of the potential savings a refinance could produce.
- Closely monitored performance of current portfolio of specialty loans and made changes to achieve performance targets.
- Originated, reviewed, processed, closed and administered customer loan proposals.
Education
Business
Bristol Community College
Fall River, MA 01.2022 - Current
High School Diploma -
Bishop Connolly High School
05.2001 -
Skills
Microsoft Office: Excel, PowerPoint, Word
Accomplishments
Number 1 in the country for overall value Q3 2021
Winner of first ever East Region Innovator Award
Opened new store in Downtown Boston
Co-Creator of NExcel Development Program
2018 DOS MVP Quarter 1
Certification
2X MDP Graduate
Timeline
Business
Bristol Community College
01.2022 - Current
Lead Retail Indirect Sales
AT&T Mobility
02.2021 - Current
Area Retail Sales Manager
AT&T Mobility
02.2020 - 02.2021
2X MDP Graduate
11-2019
Retail Sales Manager
AT&T Mobility
08.2017 - 02.2020
AT&T Mobility
02.2017 - 08.2017
RMDP Graduate
11-2015
Loan Officer
Embrace Home Loans Inc
10.2011 - 04.2013
High School Diploma -
Bishop Connolly High School
05.2001 -