Jonathan De Leon
San Antonio,TX
Summary
Versatile and results-driven professional with a strong background in telecommunications and customer service, notably at Entrust Solutions Group. Excelled in project and data management, enhancing strategic planning and operational efficiency. Demonstrated critical thinking and a customer-focused approach, significantly improving workflow and client satisfaction. Skilled in both team leadership and technical tasks, ensuring high-quality outcomes in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Telecom Planner 1
Entrust Solutions Group
San Antonio, TX
05.2024 - Current
- Provided insights through data collection for strategic planning.
- Reviewed existing procedures to enhance workflow and reduce bottlenecks.
- Conducted pre and post construction walk outs.
- Drafted and submitted plans for fiber optic networks.
Aerial Lineman
Broadband Telecom Services
San Antonio, TX
07.2022 - 05.2024
- Responded to emergencies and outages that required additional labor and assistance for repairs.
- Installed, spliced and maintained overhead and underground communication lines for residential and commercial customers.
- Trained new team members in proper procedures, fostering a safe and efficient work environment.
Truck Driver
USA Hot Shots
San Antonio, TX
09.2021 - 07.2022
- Navigated complex routes for timely deliveries across urban and rural areas.
- Conducted pre-trip inspections to identify and resolve potential issues before departure.
- Operated heavy-duty trucks to transport cargo, meeting all legal and safety standards.
- Monitored vehicle performance to identify maintenance needs and ensure safety on the road.
Receiver
HEB Grocery Store
San Antonio, TX
09.2018 - 09.2021
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Managed inventory levels effectively through accurate data entry and record-keeping practices.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Ensured timely processing of incoming shipments to minimize stock shortages and improve customer satisfaction.
Tire Technician
Discount Tire
San Antonio, TX
10.2017 - 09.2018
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
Cashier
Peter Piper Pizza Inc
San Antonio, TX
09.2016 - 10.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Karen Wagner High School
San Antonio, TX05.2017
Skills
- Project management
- Data management
- Customer focus
- Critical thinking
Timeline
Telecom Planner 1
Entrust Solutions Group
05.2024 - Current
Aerial Lineman
Broadband Telecom Services
07.2022 - 05.2024
Truck Driver
USA Hot Shots
09.2021 - 07.2022
Receiver
HEB Grocery Store
09.2018 - 09.2021
Tire Technician
Discount Tire
10.2017 - 09.2018
Cashier
Peter Piper Pizza Inc
09.2016 - 10.2017
High School Diploma -
Karen Wagner High School