Jonathan D. Reid
Norfolk,VA
Summary
Accomplished and results-driven management professional with expertise in strategic business planning and relationship building. Enhanced operations and venue development as General Manager for Live Nation Virginia Beach. Focus on team building and collaboration with individuals from diverse backgrounds consistently leads teams to success. Demonstrated proficiency in systems software and innovative management, driving achievements across various roles, including the Grammy-winning project at Lox Entertainment Agency. Skilled in negotiations and networking, excelling in fostering growth and efficiency. Recognized for adaptability and consistently meeting changing organizational needs.
Overview
7
7
years of professional experience
Work History
Food and Beverage Manager
Cousinz music Festival
01.2024 - Current
- Led team meetings to discuss performance metrics, upcoming promotions, and operational updates
- Assisted in recruitment process by interviewing potential candidates and making hiring recommendations based on qualifications
- Addressed customer inquiries or complaints, resolving issues in professional manner
- Coordinated with event planners to provide seamless catering experiences for clients
- Oversaw special events and programs with on-site catering
- Complied with health and fire codes with strong oversight of food storage, preparation, and cleaning procedures
Sales Associate Manager
Elite A/V Touring Elements
01.2023 - Current
- Serviced and maintained all audiovisual systems according to project guidelines
- Continuously researched new strategies or methodologies for improving overall sales performance
- Established successful partnerships with distributors, resellers, and other channel partners
- Analyzed market trends and competitor activities to identify potential new business opportunities
- Participated in industry networking events, representing company's interests while forging valuable connections
- Oversaw customer service processes, resolving any issues that may impact client satisfaction or retention
- Negotiated contracts with clients or partners, securing favorable terms for both parties involved
- Developed and implemented effective sales strategies to drive revenue growth
- Sustained high customer satisfaction rates with problem resolution and feedback loops
- Grew revenue with profitable pricing structures and strategic discount plans
- Organized shows, conferences, and other events to showcase products and services to potential clients
Business Development Manager/Tour Manager
Lox Entertainment Agency
01.2018 - Current
- Tour Manager for Artist Tye Tribbett tours presented by LiveNation
- Also road management at Roots Picnic, One Music Fest, Miami Jazz in the Gardens, 85 South Show Live, Stellar Awards, Wild n' Out, and Tiny Desk
- General Manager for the 2024 'Only one night tho' album recording that won 2024 Grammy gospel album of the year
- Managed sales calls, scheduled promotional work and tracked sales activities across channels
- Developed proposals and presentations to pitch product offerings to potential clients
- Analyzed sales data regularly to monitor performance metrics and adjust strategies as needed
- Conducted market research to identify industry trends and competitor strengths and weaknesses
- Directed local labor force to supplement work of tour crew
- Managed tour budgets by tracking expenses and implementing cost-saving measures
- Created marketing materials to promote tours and attract potential clients
- Maintained established budget targets for overhead and engagement with each tour
Stage Manager
City of Norfolk - Festevents
01.2022 - 01.2023
- Met timeline goals by expertly handling planned activities and resolving difficulties
- Managed communication between production team, cast, and creative staff
- Assisted with set up, execution and break down of regular and special events
- Worked with producers and camera operators to frame live promotions
- Oversaw set-up and strike of performance venues or touring locations
- Completed productions on time and on budget through careful supervision and coordination
Director of Operations
Music.com
01.2021 - 01.2023
- Company Overview: Company Overview: Founder Pharrell Williams & I AM O.T.H.E.R
- Evaluated staff performance, provided feedback, and conducted annual performance reviews
- Creating new looks for the website
- Operations with the Sony and UMG
- Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives
- Coordinated schedules and day-to-day activities of crew to satisfy project needs
- Generated reports to assess performance and adjusted workflows to realign with targets
- Collaborated with key stakeholders to guarantee project outcomes met or exceeded expectations in terms of scope, timeliness, and quality
- Led and fostered culture of continuous improvement, employee engagement and open communications
- Company Overview: Founder Pharrell Williams & I AM O.T.H.E.R
Education
College -
Virginia Union University
Richmond, VASkills
- Problem-solving abilities
- Verbal and written communication
- Business development & planning
- Relationship & team building
- Operations
- Systems and software expertise
- Marketing
- Cost control
- Menu development
- Customer service
- Recruitment
- Multitasking
- Adaptability
References
- Jason Felids, General Manager of the Coke Cola Roxy ATL, (920)378-8752
- Drew Ortin, AEG Mid Atlantic Talent Buyer, (757)636-9989
- Robby Wells, Brand Manager and Executive Producer for Something in the Water for Pharrell Williams/Iamother, Robby.wells@iamother.com
Timeline
Food and Beverage Manager
Cousinz music Festival
01.2024 - Current
Sales Associate Manager
Elite A/V Touring Elements
01.2023 - Current
Stage Manager
City of Norfolk - Festevents
01.2022 - 01.2023
Director of Operations
Music.com
01.2021 - 01.2023
Business Development Manager/Tour Manager
Lox Entertainment Agency
01.2018 - Current
College -
Virginia Union University