Results-driven professional with over five years of experience in healthcare and operational supervision. Skilled in effective communication, staff training, and attention to detail, contributing to improved patient outcomes and team performance.
Overview
8
8
years of professional experience
Work History
Certified Dermatology Technician
Forefront Dermatology
Richmond, VA
06.2024 - Current
Supported dermatologists with diagnosis and treatment of skin conditions such as psoriasis, acne, and eczema.
Assisted in patient skin evaluations, ensuring accurate recording of findings to support effective treatment decisions.
Collected patient specimens for lab testing, adhering to safety protocols to maintain sample integrity.
Trained new staff on clinic protocols and patient care practices, enhancing overall team competency and patient experience.
Area Supervisor
Kings Dominion Amusement Park
Doswell, Virginia
06.2018 - 08.2023
Supervised daily operations across multiple attractions, ensuring smooth and efficient service delivery.
Monitored employee performance, providing constructive feedback and coaching to support team development.
Trained new team members on safety protocols and customer service standards.
Addressed guest inquiries and resolved issues, improving overall visitor satisfaction.