To become a knowledgeable MOD/Beertender with a history of assisting in Tasting Room operations and enhancing customer experiences. Continue to lead teams effectively while working during peak hours and promoting the Cape May Brewing Co. brand.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Beertender
Cape May Brewing Co.
03.2020 - Current
Educated patrons on various beer styles, enhancing their appreciation and enjoyment.
Enhanced customer satisfaction by efficiently serving beer and offering pairing suggestions.
Assisted in the setup of private events, accommodating specific client requests.
Engaged customers through product knowledge sharing, sparking interest in new offerings.
Developed rapport with customers, fostering a friendly and loyal clientele base.
Demonstrated adaptability during high volume periods, maintaining composure under pressure.
Participated in staff training sessions to continuously improve product knowledge and service skills.
Kept bar presentable and well-stocked to meet customer needs.
Career Firefighter/EMT
City of North Wildwood Fire Department
04.2018 - Current
Respond to emergency medical calls to perform medical procedures and other emergency medical services.
Perform life-saving procedures during medical emergencies, administering CPR and first aid as needed.
Operate fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
Maintain optimal readiness for emergency situations by regularly participating in drills and training exercises.
Train new firefighters to comply with safety protocols and equipment usage.
Engage in continuous professional development through advanced firefighting and rescue training courses.
Assisted in prevention of fires through public education programs.
Led team in high-risk rescues, safely evacuating individuals from hazardous environments.
Part-Time Firefighter/EMT
City of Cape May Fire Department
11.2018 - 08.2019
General Laborer
Tuckahoe Bike Shop
06.2012 - 03.2018
Provided maintenance on bicycles and related bicycle equipment
Interact with customers in various ways through sales and service
Operated box trucks safely performing deliveries and pickups of bicycles for rental and sale
Maintained an accurate and ever-changing inventory of rental bicycle equipment
Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
Loaded, unloaded, and moved material to and from storage and production areas.
Process Engineer at Automotive Industry Development Centre - Eastern Cape (AIDC-Eastern Cape)Process Engineer at Automotive Industry Development Centre - Eastern Cape (AIDC-Eastern Cape)