Detail-oriented professional skilled in program evaluation and community outreach. Successfully managed stakeholder relationships and ensured compliance with state and federal policies, driving impactful changes in social services.
Overview
2
2
years of professional experience
Work History
Social Service Program Specialist II
Nevada Health Authority
Reno
07.2025 - Current
Built and maintained collaborative relationships with community partners, providers, and Medicaid representatives; advocated for programs and system improvements to address community needs; represented agency by providing updates at advisory committee meetings, stakeholder meetings, and community forums.
Developed and delivered presentations for staff, community groups, and stakeholders; ensured compliance with state and federal policies, addressed community needs, fostered collaboration through professional interactions, and reviewed bills for agency impact while completing Legislative Status Reports.
Provided logistical support to advisory boards, ensuring compliance with Open Meeting Law and Federal Regulations, facilitating effective governance.
Social Service Program Specialist II
Division of Health Care Financing and Policy
Reno, Nevada
01.2025 - 07.2025
Assisted Division with federal waiver implementation, reporting, evaluation, and quality assurance initiatives to ensure compliance and effectiveness.
Reviewed proposed standards and terms for federal waivers, providing targeted recommendations for necessary amendments.
Executed detailed research to assess and create actionable recommendations for management on federal waivers.
Administrative Assistant II
Division of Health Care Financing and Policy
Reno, Nevada
07.2024 - 01.2025
Delivered detailed information on healthcare coverage and benefits, addressed medical inquiries within authorized scope, and developed objective solutions to meet beneficiary needs.
Analyzed and interpreted Medicaid policies to enhance communication with Medicaid beneficiaries and ensure comprehensive understanding of the program.
Engaged with individuals from diverse backgrounds to gather and provide essential information effectively.
Social Service Specialist at Washington State Department of Children, Youth, and Families (DCYF)Social Service Specialist at Washington State Department of Children, Youth, and Families (DCYF)
Social Science Program Coordinator – Health Coach/Health Care Research at Department of Veterans AffairsSocial Science Program Coordinator – Health Coach/Health Care Research at Department of Veterans Affairs