Jonathan Finklea
Smyrna,DE
Summary
To acquire a position within a company using my work experience to achieve professional growth and improve daily operations. A highly energetic and team spirited professional with an extensive background in customer service. Possess an expertise in meeting demands and making decisions in high stress and extreme work environments.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Spark
Delaware
11.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Security Officer
Allied Universal Security Services
Baltimore, MD
03.2021 - 10.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
Security Officer
Dunbar Armored
Baltimore, MD
03.2020 - 03.2021
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Completed full building and grounds patrols to spot and investigate concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Monitored CCTV cameras and alarm systems for security breaches.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Issued access cards to authorized personnel to monitor access points.
Package Handler
Walmart Distribution
Smyrna, DE
08.2017 - 07.2018
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Education
High School Diploma -
Herbert Lehman High School
The Bronx, NYTimeline
Delivery Driver
Spark
11.2022 - Current
Security Officer
Allied Universal Security Services
03.2021 - 10.2022
Security Officer
Dunbar Armored
03.2020 - 03.2021
Package Handler
Walmart Distribution
08.2017 - 07.2018
High School Diploma -
Herbert Lehman High School