Jonathan Flantos

General Labor

• Measured dimensions of finished pieces for conformance to specifications.
• Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.

• Evaluated current and planned occupancy levels, seasonal trends and upcoming special events to determine room pricing and availability.
• Held daily meetings with front desk and housekeeping personnel to discuss arrivals, departures, special requests from guests and operational challenges.
• Greeted and assisted guests by gathering information pertaining to reservations or requests.
• Oversaw reservations received from direct calls and provided room availability information to travel sites such as Expedia.
• Communicated with customers to address complaints, find solutions to problems and welcome guests into facility.

• Verified aircraft and passenger compliance with policies, regulations and safety guidance.
• Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
• Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
• Engaged professionally with passengers to improve satisfaction and exceed expectations throughout flight.

• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Maintained mailroom supply inventories, purchase orders and vendor supplies.
• Worked with customers to understand needs and provide excellent service.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Worked flexible hours across night, weekend and holiday shifts.

Assisted in aviation operations in country and overseas

• Used diagnostic and testing processes in collaboration with product engineers to identify, define and solve development issues.
• Assembled electrical and electronic systems and prototypes according to engineering data and knowledge of electrical principles, using hand tools and measuring instruments.
• Conducted semi-routine electronic testing, chronicled data and provided detailed reports to engineering team.