Jonathan Flemington
Grand Rapids,MI
Summary
Seasoned spirits retail clerk bringing 8 years of experience and in-depth education in wines and spirits. Talented at engaging customers and sharing diverse knowledge to promote store sales and customer satisfaction. Compliant with all regulated activities pertaining to the sale of alcoholic products.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Riverside Liquors
08.2024 - Current
- Verified, received, and processed incoming liquor orders on a weekly basis or as needed.
- Interact with distribution and brand representatives in order to emphasize and market products as needed throughout the year.
- Schedule tastings and samplings for customers as well as employees in regards to new product launches (including 4-5 single barrel release events per year).
Shipping and Receiving Coordinator
Gazelle Sports
02.2023 - Current
- Arranged and picked e-commerce orders for pick-up by carriers specified on customer purchase orders determined at final inspection.
- Prepared orders for shipment, posting weights and shipping charges onto packaging and updating logs of shipments outgoing and incoming.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records between all 7 brick and mortar storefronts as well as the distribution center.
- Unpacked, examined and routed incoming shipments, rejected damaged items and recorded shortages.
Homebrewing Consultant
Siciliano's Market
01.2018 - 11.2023
- Assist in homebrewing (including wine, cider, cheese, and distillation)-related questions for a large portion of west Michigan and further
- Study & suggest improvements or modifications in order to optimize customers' recipes using everything ranging from water chemistry adjustments to hardware upgrades and sizing
- Inventory, account, and establish rapport with distributors of homebrewing supplies throughout the U.S
- Develop and conduct homebrewing workshops and classes to educate customers on the art and science of brewing their own beer, wine, cider, cheese, and distillation
Retail Consultant
REI Co-op
04.2019 - 12.2021
- Assist in footwear and clothing sales, including electronics and hydration materials, as well as performing basic retail operations such as pricing, stocking, and operating POS systems
- Facilitate running and travel-related workshops for the public
- Develop and maintain expertise in outdoor gear and equipment to provide educated assistance to customers
Education
Bachelor's - Plant Biology
Grand Valley State University
Allendale, MI03.2025
Creative Writing - undefined
University Della Tuscia
Viterbo, Lazio01.2013
Skills
- Writing Skills
- Kitchen Management Experience
- Merchandising
- Computer Skills
- Public Speaking
- Administrative Experience
Certification
TIPS
Languages
Italian
Limited Working
Spanish
Limited Working
Timeline
Customer Service Cashier
Riverside Liquors
08.2024 - Current
Shipping and Receiving Coordinator
Gazelle Sports
02.2023 - Current
Retail Consultant
REI Co-op
04.2019 - 12.2021
Homebrewing Consultant
Siciliano's Market
01.2018 - 11.2023
Creative Writing - undefined
University Della Tuscia
Bachelor's - Plant Biology
Grand Valley State University
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