Jonathan Flores
Tustin
Summary
Accomplished Shipping Manager at AZ Manufacturing with expertise in transportation planning and team leadership. Successfully reduced delivery times by optimizing shipment routes, enhancing customer satisfaction. Proven ability to foster strong vendor relationships and implement cost-saving measures. Adept at maintaining accurate documentation and ensuring compliance, driving operational efficiency and excellence.
Overview
9
9
years of professional experience
Work History
Shipping Manager
AZ Manufacturing
Santa Ana
03.2025 - Current
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
- Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Established strong working relationships across departments, fostering a cohesive and collaborative work environment.
- Managed warehouse inventory by conducting regular audits, ensuring accurate record-keeping, and optimizing storage space utilization.
- Resolved shipment issues promptly by collaborating with internal teams and external partners to find effective solutions.
- Reduced delivery times for increased customer satisfaction by coordinating with carriers and optimizing shipment routes.
- Collaborated with sales team members to ensure seamless integration between order processing and shipment coordination activities.
- Reviewed paperwork to determine priorities and set schedules.
- Implemented cost-saving measures to reduce overall shipping expenses while maintaining high-quality service standards.
Material Handler
Planet Innovation
Irvine, CA
07.2024 - 03.2025
- Packed items into appropriate containers for shipment.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Attached identifying tags to containers to mark with identifying shipping information.
Water Spider
Prodex
Tustin, CA
03.2024 - 07.2024
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
- Managed inventory levels with precision, performing regular audits and adjusting as necessary.
- Monitored warehouse to identify missing items, spills, and unusual activity.
- Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival.
- Streamlined warehouse operations by organizing inventory efficiently, leading to quicker retrieval times.
- Supported production line with timely material supply, keeping operations running without interruptions.
- Optimized storage solutions, creating more efficient use of warehouse space.
- Assisted in development of just-in-time inventory system, reducing overstock and associated costs.
- Facilitated smooth warehouse operations, maintaining clean and organized work areas.
Material Handler A
Taylor Dunn
04.2021 - 09.2023
- Transported inventory items to appropriate locations.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Performed cycle counts and inventory control to accurately track product levels.
- Expedited order fulfillment by accurately picking, packing, and shipping products
- Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
Customer Service Associate
Walgreens
Tustin
10.2016 - 04.2021
- Maintained a high level of product knowledge, providing accurate information to customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
Education
High School Diploma -
Orange County Department of Education
TustinSkills
- Team leadership
- Verbal and written communication
- Interactive communication skills
- Warehouse operations
- Transportation planning
- Staff leadership
- Plant operations
- Materials inspections
- Safety monitoring
- Inventory audits
- Material handling
- Loading and unloading
- Order picking
- Positive attitude
- Heavy lifting
- Package handling
- Attention to detail
- Shipping and receiving
Timeline
Shipping Manager
AZ Manufacturing
03.2025 - Current
Material Handler
Planet Innovation
07.2024 - 03.2025
Water Spider
Prodex
03.2024 - 07.2024
Material Handler A
Taylor Dunn
04.2021 - 09.2023
Customer Service Associate
Walgreens
10.2016 - 04.2021
High School Diploma -
Orange County Department of Education